Skilled Bookkeeping Assistant with key strengths in planning, organizational problem-solving and customer relations. Familiar with financial reconciliations, general ledgers and financial reporting. Detail-oriented, reliable and responsive to changing business needs and regulatory standards.
Resourceful, meticulous accounting professional with 2 years of experience in strategic problem-solving solving, customer relationship management, financial reconciliations, general ledger accounting and financial management. Team player with strong technical proficiency and commitment to accuracy in financial data entry and record keeping.
Meticulous Bookkeeper with 2 years of experience. Skilled at handling all aspects of company finances with training in Quickbooks. Careful, fast-learning worker dedicated to accuracy.
Prudent Accounting Assistant with 2 years of experience supporting offices accurately and efficiently. Skilled at Quickbooks use and working without direction to achieve streamlined operations. Known for accurate mathematical abilities.
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- Entered weekly sales and customer count sheets for review by management.
- Automated office operations by managing client correspondence, filing, record tracking and data communications.
- Used QuickBooks to track all income and expenses for construction business.
- Eliminated financial discrepancies, accurately reporting figures and account balances to senior leadership.
- Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
- Calculated and verified figures, calculations and documents.
- Reviewed vendor invoices and expense reports, identifying discrepancies.
- Ran daily reports to assess performance and make proactive adjustments.
- Helped employees operate productively and stay on task to meet business and customer needs.
- Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
- Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Trained and supervised staff members.
- Managed and mentored 15 staff members.
- Mentored and supported new employees to maximize team performance.
- Studied existing procedures and policies to offer optimal leadership to employees and managed operations when standing in for absent managers.
- Addressed internal and customer-related issues each day and affected strategic resolutions.
- Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
- Made nightly deposits
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Calculated charges, issued table checks and collected payments from customers.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Prepared salads and appetizers to back up kitchen staff.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Increased sales of key menu items through effective upselling.
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Resume Overview
School Attended
- Gaston College
Job Titles Held:
- Bookkeeping Assistant
- Shift Manager/Waitress
- Waitress/Cashier
Degrees
- Associate of Applied Science
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