Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Capable payroll leader with expertise in QuickBooks Pro use, timekeeping maintenance and industry audits. Skilled at training and mentoring team members to maximize productivity, reduce errors and increase satisfaction. Good relationship-building, communication and planning skills.

  • Employee of the Year for Abbott in 2019.
  • Took over Bookkeeping with Imaginarium Enterprises in 2019 and reorganized the chart of accounts to better fit our business model.
  • Expense reimbursements
  • Bi-weekly payroll processing
  • Resolving Discrepancies
  • Payroll Auditing
  • New Hire Processing
  • Data Review
  • Tax Law Understanding
  • Upgrading Systems
  • Reviewing Time Sheets
  • Maintaining Employee Records
  • HR Support
  • Compliance Understanding
  • Reviewing timesheets
  • Proficient in QuickBooks Pro and TSheets
  • Recordkeeping requirements
Expected in Associate of Science | Accounting Sanford-Brown College - Fenton, Fenton, MO GPA:
Expected in | Southwestern Illinois College, Belleville, IL, GPA:
Work History
04/2019 to Current Bookkeeper/Payroll Manager Lyft | Dunstable, MA,
  • Reviewed time records for 25 employees to verify accuracy of information.
  • Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
  • Submitted bi-weekly reports on payroll activities.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Orchestrated and deployed unprecedented online employee timekeeping program to improve measurements of overtime and employee work hours.
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
  • Prepared Accounts Receivables, Accounts Payable and General Ledger accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using QuickBooks Pro and TSheets.
08/2013 to Current Lead Vehicle Service Technician Rooms To Go | Brandon, FL,
  • Supervised and mentored team members and facilitated daily service operations to drive business growth.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Stocked shelves, trucks, and equipment with new or transferred merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Completed annual inspections to ensure compliance with IDPH and Region IV regulations.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
  • Positively interacted with all personnel, including drivers, upper management and shop department, which helped improve overall communication.
01/2010 to Current Tax Preparer Liberty Tax Service | City, STATE,
  • Delivered comprehensive tax documentation required for accurate individual returns.
  • Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
  • Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
  • Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Prepared written responses or tax return amendments to resolve state and federal notices.
  • Offered clients recommendations to reduce tax liabilities.
  • Facilitated communication between clients and tax authorities.
  • Interviewed clients to collect information and gather necessary paperwork prior to preparing tax returns.
  • Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.

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School Attended

  • Sanford-Brown College - Fenton
  • Southwestern Illinois College

Job Titles Held:

  • Bookkeeper/Payroll Manager
  • Lead Vehicle Service Technician
  • Tax Preparer


  • Associate of Science

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