Quality-driven employee, merchandiser, bookeeper, office manager, with 20+ years working with teammates to support a productive work environment. Consistently accurate when entering data, reconciling accounts, and submitting deposits. Expert at proofreading, identifying mistakes quickly and informing supervisors of issues for error-free accounting.
Forward-thinking Accounting Manager with distinguished knowledge of finances. Known for accuracy, personability and professionalism.
Skills
Managerial finance
Managerial experience
Skilled manager
Effective Retail Sales Manager
Manager coaching and training
Collaborative manager
Experience
Bookkeeper/Office Manager, 01/2017 to 12/2019 Tommy Bahama – Sandestin, FL,
Monitored and tracked expenses to keep business on track with financial targets.
Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts and reports.
Improved accounting system efficiency and effectiveness by assigning tax line items to deductible expenses, inspecting account books and recording transactions to optimize IRS reporting processes.
Analyzed account information and trends for financial estimation report preparation and adjustments.
Maintained current accounts by creating detailed delinquency management and collections strategies.
Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
Followed detailed end of month accounting procedures to verify proper balancing of all accounts and readiness for new month.
Coded invoices and other records to maintain organized and accurate records.
Streamlined financial efficiencies by accurately processing bank reconciliations and delivering financial reporting.
Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger.
Executed quarterly financial reporting on multiple properties.
Streamlined operational efficiencies, using accounting software to record, store and analyze information.
Automated office operations by managing client correspondence, filing, record tracking and data communications.
Reconciled monthly checks for accurate bank statement distribution.
Automated office operations, managing client correspondence, record filing and data communications.
Developed and implemented bookkeeping policies and procedures to improve department workflows.
Executed on-time, under-budget project management on complex financial issues for senior leadership.
Minimized financial discrepancies by accurately managing bookkeeping, payroll and tax reporting procedures with zero errors.
Handled cash and deposits using proper accounting procedures and documentation.
Assessed data and information to check entries, calculations and billing codes for accuracy.
Processed payroll, electronic deposits and employee pay adjustments.
Hygiene Coordinator/Assistant Office Manager, 03/2012 to 09/2017 Mountain View Denistry – City, STATE,
Studied new and advanced dental hygiene methods and technology by completing continuing education coursework.
Accurately collected and recorded patient medical and dental histories.
Customized dental prophylactic treatment to meet individual patients' needs.
Managed dental records and entered information using [Software] to keep important patient information on file.
Took dental images and X-rays to identify areas of concern and presented to dentists for review.
Instructed patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques and recommending quality oral care products.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
Performed site evaluations, customer surveys and team audits.
Recognized by management for providing exceptional customer service.
Improved customer satisfaction by finding creative solutions to problems.
Created agendas and communication materials for team meetings.
Store Manager, 02/2009 to 12/2012 Lily Mae’s – City, STATE,
Delegated work to employees based on shift requirements, individual strengths and unique training.
Updated store pricing, signage and merchandising based on current promotions.
Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
Processed shipments and maintained stock shelf organization.
Oversaw inventory management with cycle counts, audits and shrinkage control.
Secured store perimeter and enforced procedures to minimize losses and protect store assets.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Assessed, optimized and elevated operations to target current and expected demands.
Hired, trained and managed team of [Number] associates, including evaluating performance and enforcing disciplinary actions.
Increased profits [Number]% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
Minimized financial discrepancies by accurately controlling monthly operations budget.
Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
Met budget targets by controlling expenses and eliminating wasteful behaviors.
Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Fostered healthy team environments to promote collaboration and boost productivity.
Oversaw inventory management to minimize waste.
Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Greeted and assisted all customers daily in high-traffic retailer.
Contributed to merchandising ideas at team sales meetings.
Oversaw inventory tracking, management and physical inventory counts.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Supported management in exceeding customer service and quality standards.
Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
Resolved customer problems by investigating issues, answering questions and building rapport.
Delivered excellent customer service by greeting and assisting each customer.
Created attractive store displays to generate customer interest and boost sales.
Kept accounts current and funds deposited to keep on-site cash low.
Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
Counted cash drawers and made bank deposits.
Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
Enforced adherence to policies, standards and security protocols.
Addressed customer inquiries and resolved complaints.
Maintained daily record of all transactions.
Stay at Home Mom, 10/1996 to 01/2009 Me – City, STATE,
Raised 2 boys.
Volunteered at preschool and elementary school.
Team mom for soccer, basketball, baseball, and football throughout their childhood
Education and Training
: Business , Expected in Moorpark College - Moorpark, CA GPA:
: General Education , Expected in Los Angeles Pierce College - Woodland Hills, CA GPA:
High School Diploma: , Expected in 06/1991 El Camino Charter High School - Woodland Hills, CA GPA:
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