Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Quality-driven employee, merchandiser, bookeeper, office manager, with 20+ years working with teammates to support a productive work environment. Consistently accurate when entering data, reconciling accounts, and submitting deposits. Expert at proofreading, identifying mistakes quickly and informing supervisors of issues for error-free accounting.

Forward-thinking Accounting Manager with distinguished knowledge of finances. Known for accuracy, personability and professionalism.

  • Managerial finance
  • Managerial experience
  • Skilled manager
  • Effective Retail Sales Manager
  • Manager coaching and training
  • Collaborative manager
Bookkeeper/Office Manager, 01/2017 to 12/2019
Tommy BahamaSandestin, FL,
  • Monitored and tracked expenses to keep business on track with financial targets.
  • Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts and reports.
  • Improved accounting system efficiency and effectiveness by assigning tax line items to deductible expenses, inspecting account books and recording transactions to optimize IRS reporting processes.
  • Analyzed account information and trends for financial estimation report preparation and adjustments.
  • Maintained current accounts by creating detailed delinquency management and collections strategies.
  • Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
  • Followed detailed end of month accounting procedures to verify proper balancing of all accounts and readiness for new month.
  • Coded invoices and other records to maintain organized and accurate records.
  • Streamlined financial efficiencies by accurately processing bank reconciliations and delivering financial reporting.
  • Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger.
  • Executed quarterly financial reporting on multiple properties.
  • Streamlined operational efficiencies, using accounting software to record, store and analyze information.
  • Automated office operations by managing client correspondence, filing, record tracking and data communications.
  • Reconciled monthly checks for accurate bank statement distribution.
  • Automated office operations, managing client correspondence, record filing and data communications.
  • Developed and implemented bookkeeping policies and procedures to improve department workflows.
  • Executed on-time, under-budget project management on complex financial issues for senior leadership.
  • Minimized financial discrepancies by accurately managing bookkeeping, payroll and tax reporting procedures with zero errors.
  • Handled cash and deposits using proper accounting procedures and documentation.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Processed payroll, electronic deposits and employee pay adjustments.
Hygiene Coordinator/Assistant Office Manager, 03/2012 to 09/2017
Mountain View DenistryCity, STATE,
  • Studied new and advanced dental hygiene methods and technology by completing continuing education coursework.
  • Accurately collected and recorded patient medical and dental histories.
  • Customized dental prophylactic treatment to meet individual patients' needs.
  • Managed dental records and entered information using [Software] to keep important patient information on file.
  • Took dental images and X-rays to identify areas of concern and presented to dentists for review.
  • Instructed patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques and recommending quality oral care products.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Performed site evaluations, customer surveys and team audits.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Created agendas and communication materials for team meetings.
Store Manager, 02/2009 to 12/2012
Lily Mae’sCity, STATE,
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Processed shipments and maintained stock shelf organization.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Hired, trained and managed team of [Number] associates, including evaluating performance and enforcing disciplinary actions.
  • Increased profits [Number]% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Oversaw inventory management to minimize waste.
  • Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Contributed to merchandising ideas at team sales meetings.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Supported management in exceeding customer service and quality standards.
  • Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Created attractive store displays to generate customer interest and boost sales.
  • Kept accounts current and funds deposited to keep on-site cash low.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Counted cash drawers and made bank deposits.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Enforced adherence to policies, standards and security protocols.
  • Addressed customer inquiries and resolved complaints.
  • Maintained daily record of all transactions.
Stay at Home Mom, 10/1996 to 01/2009
MeCity, STATE,

Raised 2 boys.

Volunteered at preschool and elementary school.

Team mom for soccer, basketball, baseball, and football throughout their childhood

Education and Training
: Business , Expected in
Moorpark College - Moorpark, CA
: General Education , Expected in
Los Angeles Pierce College - Woodland Hills, CA
High School Diploma: , Expected in 06/1991
El Camino Charter High School - Woodland Hills, CA

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School Attended

  • Moorpark College
  • Los Angeles Pierce College
  • El Camino Charter High School

Job Titles Held:

  • Bookkeeper/Office Manager
  • Hygiene Coordinator/Assistant Office Manager
  • Store Manager
  • Stay at Home Mom


  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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