Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Schedule creation
Interpersonal awareness
Experience
Booking Agent, 02/2020 to Current Archdiocese Of San Antonio – Spring Branch, TX,
Kept paper and digital records of bookings, reservations and client needs.
Communicated client reservations to appropriate staff.
Managed book of clients with new projects, account records and client details.
Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Acquired detailed knowledge of services, promotions and events to offer added value to travelers.
Child Care Provider, 04/2006 to 01/2020 Augustana Care Corporation – Hamel, MN,
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Delivered direct, supervised care to groups of children between ages newborn and 12 years old.
Balanced schedules to provide optimal rest, play and educational periods.
Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
Secured indoor and outdoor premises to protect children under care.
Enforced rules to teach manners and maintain safe environment.
Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
Kept children safe and secure at all times.
Assisted children in development of social, communication and problem-solving skills.
Recorded information about behavior, food service and medication dispensing.
Personal Care to the Elderly, 02/2014 to 10/2018 Private – City, STATE,
Worked with supervisory medical staff to review cases and improve care.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Monitored vital signs and medication use, documenting variances and concerning responses.
Ambulated individuals with safe and effective strategies around home, public and medical locations.
Helped clients maintain daily living standards by assisting with personal hygiene needs.
Assisted with meal planning to meet nutritional plans.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Helped clients with personal needs from exercise to bathing and personal grooming.
Provided ongoing compassionate patient care for each client.
Completed scheduled patient check-ins and progress reports for all clients.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
Maintained network of connected caregivers to promote continuous professional development.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Reported concerns to supervisory family member to maintain optimal care for all client needs.
Built strong and trusting rapport with clients and loved ones.
Monitored health and well-being of each client, including any significant health changes.
Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Receptionist, 02/2004 to 02/2014 Eldersburg Veterinary Hospital – City, STATE,
Answered and directed incoming calls using multi-line telephone system.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Greeted visitors, assessed needs and directed to appropriate personnel.
Entered data in DVM software to keep records of client information.
Scheduled and confirmed appointments.
Managed a large number incoming calls per day.
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Reviewed pet records from daily visits and appointments, entering all important data into system.
Supervised waiting area, mopped floors, Cleaned and rearranged magazines to maintain office.
Worked with clients to processes all financial transactions.
Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately fifty to seventy animals per day.
Updated group medical records and technical library to support smooth office operations.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Managed physician calendar, including scheduling patient appointments and procedures.
Education and Training
High School Diploma: , Expected in 06/1988 Liberty High School - Sykesville, GPA:
: , Expected in Catonsville Community College - Baltimore, MD, GPA:
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