Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hardworking and reliable Manager/Customer Service with strong ability in Budget Mgmt and [Meeting Goals. Offering Sales/Marketing, Customer Service and Problem Solving abilities. Highly organized, proactive and punctual with team-oriented mentality. Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Skills
  • Data Collection and Processing
  • Cash Flow Planning
  • Process Streamlining
  • Reports Generation
  • Payments Processing
  • Data-Driven Solutions
  • Accounts Payable and Receivable
  • Client Relationship Building
  • Financial Analysis and Planning
  • Billing and Invoicing
  • Problem-Solving
Experience
Bonding Agent, 02/1998 - 02/2013
Life Storage Lyndhurst, NJ,
  • Secured bonds for defendants by processing payments.
  • Paid bonds and submitted documents to court allowing defendants to be released from jail.
  • Confirmed defendant appearance in court and tracked movements.
  • Performed background and credit checks on defendants to assess repaying bail bonds.
  • Tracked, detained and brought suspects to authorities for failures to appear in court.
Store Manager/Project Manager, 1996 - 1998
Customers Choice Realty City, STATE,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits, and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions, and building rapport.
  • Strengthened work flow productivity by hiring, managing, and developing top talent.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Prioritized sanitation, safety, and health standards in work areas to meet OSHA requirements.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Corrected operational issues with process improvements.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Built customer relationships and provided superior customer service to boost sales.
  • Maintained stockroom condition to preserve product quality.
  • Developed and enforced operational improvements to reduce total losses.
  • Coordinated social media and brand marketing to boost store's image and increase sales.
Store Manager, 1985 - 1996
Remco Rentals City, STATE,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits, and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions, and building rapport.
  • Strengthened work flow productivity by hiring, managing, and developing top talent.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Prioritized sanitation, safety, and health standards in work areas to meet OSHA requirements.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Corrected operational issues with process improvements.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Built customer relationships and provided superior customer service to boost sales.
  • Maintained stockroom condition to preserve product quality.
  • Developed and enforced operational improvements to reduce total losses.
  • Coordinated social media and brand marketing to boost store's image and increase sales.
Education and Training
High School Diploma: , Expected in 1982
-
Manzano High School - Albuquerque, NM
GPA:
Accomplishments
  • Improved delivery of bonding services by becoming an advocate, realizing overall increase in customer satisfaction and cost efficiency.
  • Remco Manager of the Year, 1994 - over 168 stores.

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Resume Overview

School Attended

  • Manzano High School

Job Titles Held:

  • Bonding Agent
  • Store Manager/Project Manager
  • Store Manager

Degrees

  • High School Diploma

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