billing specialist remote resume example with 10 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Meticulous professional, with experience in leadership, looking to utilize skills to achieve business operations, both individually and as a team member. Striving to adapt and learn in every scenario by being coachable and an active member in business operations. Seeking an opportunity to become an important asset, by quickly learning business concepts and practices.

  • Microsoft Office (PowerPoint, Excel, Word.)
  • Adobe software
  • Customer service satisfaction
  • Data Management
  • Strong decision-making skill with high aptitude for problem resolution
  • Python programming
  • SPSS statistic software
  • R-Studio Financial software
  • Time management/Meeting Scheduling
  • Team Collaboration
  • Verbal and Written Communication
  • Performance Monitoring
  • Cost Analysis
  • Invoicing Proficiency
  • Billing Dispute Resolution
  • Technical Proficiency
  • Team Management
  • Friendly, Positive Attitude
Billing Specialist (Remote), 01/2021 - Current
Veyo New River, AZ,
  • Managed numerous client accounts (Fedex, LIberty Mutual, Gallagher-Bassett, Cottingham and Butler) tracking invoices and completing necessary billing requirements
  • Processed invoice payments and recorded information in account database
  • Performed accurate and fully compliant monthly closing processes and journal invoice entries
  • Performed adjustments, and credits to client invoices
  • Utilize client terms applying discounts to charges for services to complete billing cycle on invoices
  • Developed strong professional rapport with company adjusters/contractors and clients
  • Participated in workshops, seminars and training classes to gain stronger education in industry updates and federal regulations
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process to maintain high satisfaction levels
  • Reconciled client invoice accounts using CPS (Claims Processing Systems)
  • Maintained historical records by filing invoice documents according to account
Assistant Manager/ Team Leader, 07/2015 - 12/2020
Havoline Express Lube City, STATE,
  • Manage day-to-day business operations (opening/closing of store locations) to maintain operational standards each day
  • Ensure proper maintenance of tools and equipment daily
  • Oversee inventory control to manage and replenish stock, maintain cost levels and meet customer service expectations
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
  • Communicate face-to-face and telephonically with clients to provide estimates and explain repairs
  • Monitoring of labor analysis reports as well as inputting weekly payroll reports, end of day analysis reports
  • Properly train the company SOP’s to new employees, delivering constructive feedback to promote safe work habits
  • Analyzed business performance data and forecasted business results for upper management
  • Delegated tasks to team members based upon skill level to achieve store daily profit goals
  • Collaborated with store manager to develop strategies for achieving sales and profit goals
Co-owner, 12/2012 - Current
Smith Automotives City, STATE,
  • Consult with prospective clients on appropriate automotive solutions, while building rapport to increase client retention
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Contact clients for repair approvals, while providing meaningful updates
  • Perform major and minor automotive repairs
  • Build multiple repair quotes, providing different price options on services and repairs
  • Implemented successful business strategies to increase revenue and target new markets
  • Used excellent verbal skills to engage customers in conversation and effectively determine repair needs/allowance
  • Assessed vehicles or machinery to accurately diagnose and repair issues
  • Inspected vehicles for damage and recorded findings to facilitate repairs
Education and Training
BBA: Business, Finance, Expected in 11/2020
Georgia Gwinnett College - Lawrenceville, GA
Status -

Coursework in [Financial Planning, Global Business, International Finance, Ethics and Corporate Responsibilities, Statistical and Security Analysis, Portfolio Management]

High School Diploma: , Expected in 05/2014
South Gwinnett High School - Snellville, GA,
Status -

GPA: 3.5

AP/Honors classes

[Principles Academic] Recipient

J.D.: , Expected in
Marion Military Institute - Marion, AL
Status -

From 2014-2015 (transferred to GGC)

U.S. Army Advanced ROTC training, Survival training tactic, Military Leadership Training, Officer Training

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Resume Overview

School Attended

  • Georgia Gwinnett College
  • South Gwinnett High School
  • Marion Military Institute

Job Titles Held:

  • Billing Specialist (Remote)
  • Assistant Manager/ Team Leader
  • Co-owner


  • BBA
  • High School Diploma
  • J.D.

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