Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Detail-oriented and methodical experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing

simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.

Coordinated Administrator Assistant proficient in Microsoft 10. Diligent and self-directed individual with a number of years of experience providing quality in-house coordination, inventory management and managerial support. Skillful in maintaining filing systems, managing calendars and preparing and modifying documents.

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

  • Month-end closing procedures
  • Medical billing experience
  • Payment processing
  • Records organization and review
  • Collection practices
  • Customer and client relations
  • Records management
  • Advanced clerical knowledge
  • Data entry
  • Office administration
  • Microsoft Word expertise
  • Microsoft Excel certified
  • Office management
  • Accounts payable and receivable
  • Administrative support
  • Organizing
Work History
Billing Specialist , Admin Asst, Chiropractic Tech, 10/2018 - 02/2020
Elwyn Livermore, CA,
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Generated financial statements and reports detailing accounts receivable status
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Maintained complex digital filing system for financial information.
  • Executed record filing system to improve document organization and management.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Identified new methods to optimize medical records management.
  • Managed electronic medical records for [Number] patients.
  • Reviewed recordkeeping procedures for patients and doctors.
  • Maintained patient charts and accurately recorded new information.
Administrative Assistant, 10/2017 - 09/2018
Transitions Life Founded As Hospice Of Wake County City, STATE,
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Enhanced office efficiency by handling 30+ callers per day.
  • Maintained current and accurate medical records
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed master calendar and scheduled appointments for [Number] providers based on optimal patient loads and clinician availability.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Organized patient files and streamlined operations to improve efficiency.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Supported providers in outpatient medical office through coordinating all administrative operations.
Pt Access Rep, Clinic Coordinator, Financial Coord, 08/1990 - 07/2017
Ardent Medical - TRMC & Bailey Medical Center City, STATE,
  • Explained plans for treatment and payment options.
  • Balanced deposits and credit card payments each day.
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Compiled and reviewed medical charts.
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
  • Coordinated review, revision and creation of operational policies within ER Department.
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Reviewed documentation for compliance with requirements and accuracy of information.
  • Organized department in accordance with administrative guidelines
  • Transported patients to and from different departments.
  • Analyzed patient and family feedback to identify opportunities for staff recognition as well as areas for improvement.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Organized clinical documentation, treatment plans, and referrals.
  • Improved quality processes for increased efficiency and effectiveness.
  • Obtained authorization for outpatient procedures from Physician office
  • Verified insurance and benefits for coverage
  • Built patient charts for upcoming appointments
  • Checked patient in for procedure and collected payment
High School Diploma: , Expected in 05/1986
Windsor HIgh School - Imperial, MO,
  • General Studies

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School Attended

  • Windsor HIgh School

Job Titles Held:

  • Billing Specialist , Admin Asst, Chiropractic Tech
  • Administrative Assistant
  • Pt Access Rep, Clinic Coordinator, Financial Coord


  • High School Diploma

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