Billing Specialist Resume Example GLS

BILLING SPECIALIST

Professional Summary

Organized Administrative Assistant with 8 years of experience. Highly skilled in processing and documenting all payment transactions, including cash, checks, and credit cards. Prepared to bring leadership and success working in team environments to expanding organization. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills

A/R billing experience
A/r coding systems
Month-end closing procedures
Research and due diligence
MS Office
Spreadsheet management
Routing Mail
Organizing Mail
Faxing Paperwork

AR/AP
Time management
Bookkeeping
Multi-line phone proficiency
Employee training and development
Patient Scheduling
Mail handling
Credit and collections

Work History

Billing Specialist, 10/2019 to Current
GLS – SAN ROMAN, CA

Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Identified, researched and resolved billing variances to maintain system accuracy and currency.
Applied more than 50 to 100 payments per week.
Kept vendor files accurate and up-to-date to expedite payment processing.
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.

Automotive Cashier, 10/2017 to 10/2019
Dublin Buick Gmc – Dublin, CA

Counted cash in register drawer at beginning and end of shift.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Created PowerPoint presentations for business development purposes.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Answered 30 incoming calls daily to resolve billing and payment issues and schedule appointments.
Corresponded with clients through email, telephone or postal mail.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Scheduled and confirmed appointments and meetings for Management.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.

Automotive Cashier, 04/2014 to 08/2016
Premier Automotive – Tracy, CA

Kept reception area clean and neat to give visitors positive first impression.
Wrote professional and error-free letters, memoranda and other business documentation to support office needs.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
Managed agendas and calendars, boosting productivity and improving organizational initiatives.
Successfully juggled multiple projects simultaneously to aid executive leaders.
Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Counted cash in register drawer at beginning and end of shift.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Used cash registers and POS systems to request and record customer orders and compute bills.

Teller, 10/2013 to 02/2014
Wells Fargo – Tracy, CA

Checked amount details and fraud markers for transaction papers such as checks and money orders.
Coordinated daily cash reconciliation in high-volume location.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Processed exchange and foreign currency.
Handled various accounting transactions.
Sold cashier's checks, traveler's checks and money orders.
Maintained teller drawer to perform bank transactions.
Collected member loan payments.
Executed wire transfers, stop payments and account transfers.
Reconciled cash drawer and resolved discrepancies.
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Sold and cross-sold bank products to new and existing customers.

Education

Associate of Science: Medical Billing And Coding Bryant And Stratton College - Getzville, NY

Resume Overview

Companies Worked For:

GLS
Dublin Buick Gmc
Premier Automotive
Wells Fargo

School Attended

Bryant And Stratton College

Job Titles Held:

Billing Specialist
Automotive Cashier
Teller

Degrees

Associate of Science : Medical Billing And Coding

Billing Specialist Resume Example

Resume Score: 80%

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