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Billing Specialist Resume Example

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L Allison
Sailas
Professional Summary

Experienced office Administrative Professional with a substantial 16 years of experience. Accustomed to working in fast-paced environments with the ability to think quickly, successfully handle difficult tasks, optimizing productivity, efficiency, and service quality across various environments. A highly dependable, ethical, and reliable leader skilled in all aspects of office duties and dedicated to exceeding goals and expectations.

Skills
  • Administrative staff supervision
  • Contract Billing
  • Business Communications
  • Billing systems - Netsuite, Servizio, Coupa, Ariba, Service Channel, EcoTrak, InnerWorkings, McDonald's.
  • Problem resolution
  • Team building
  • AP/AR
  • Data entry specialist
  • Billing and payment processing
  • Collections duties
  • MS Office
  • Invoicing
  • Customer Service
  • Typing
  • Telephone Skills
  • Organizational Skills
  • Scheduling
  • Research
  • Word Processing
  • Nitro
Education
Bonanza Junior/Senior High SchoolBonanza, ORGED
Work History
YESCO Electronics LLC- Billing Specialist
Las Vegas, NV08/2018 - Current
  • Managed corporate client's contracts, customer agreements, including terms, conditions, prices, and fees that specify services provided.
  • Monitored contracts for compliance and budgetary issues.
  • Prepared and reviewed cost proposals/requests for proposal cost elements.
  • Evaluated and monitored contract performance to determine the need for contract amendments or extensions and compliance with contractual obligations.
  • Proofread Agreements and Contracts for the applicable content and correct grammar and punctuation.
  • Ensured contract compliance with the sales department and corporate directives.
  • Managed contract specifications and renewals in billing systems.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Managed Billing multiple clients accounts for major corporations, set up, Review, and process invoices pertaining to completed work orders.
  • Applied more than 500 payments per week.
  • Established and maintained professional relationships with major corporations.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and billing data.
  • Assist with collecting on unpaid invoices.
  • Corresponded with members of the sales department and their clients to work through billing questions and solve problems that occur.
  • Creates training resources and conducts training to reinforce continuity and standardization of office procedures company policies and performance standards.
  • Trained two new employees in office tasks which later became full-time employees.
  • Proficient in Netsuite, Servizio, Ariba, Coupa, Service Channel, Corrigo, InnerWorkings, McDonald's, and Ecko Trak.
Greyhound Bus Lines- Accounting Manager
Las Vegas, NV12/2016 - 01/2018
  • Set up and improved accounting systems and processes to meet business needs and maximize the effectiveness of operations.
  • Supervised and successfully trained 12 ticket agents, developed an employee training system to teach the needed skills acquired for cash handling, customer service, and job organization.
  • Collecting incoming cash and prepares deposit to pick up daily.
  • Disbursed petty cash by recording entries and verifying documentation.
  • Tracked and recorded team expenses and reconciled accounts to maintain accurate, current, and compliant financial records and addressing variances.
  • Executed core financial processes, including vendor setup and payment, operational expenses, administration of bank accounts, and account reconciliations.
  • Oversaw purchase order shipments by managing deadlines and cancellation dates.
  • Performed negotiations for contract terms and conditions.
  • Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
  • Established and managed supplier and vendor relationships.
  • Protected company assets with a strategic risk management approach.
Dollar Loan Center- Loan Processor
Las Vegas, NV11/2008 - 09/2013
  • Project cash flow to guide decisions based on income and credit.
  • Gathering documents for the loan modification process, credit reports, appraisals, income tax returns, and asset verification.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
  • Managing and monitoring accounts to ensure compliance with State and Federal Regulations.
  • Worked with customers in person and via telephone to answer questions, process Cash and credit card transactions, and resolve issues while building a strong rapport with clients and remain strict boundaries of confidentiality.
Billheard Chevrolet- PBX Manager
Las Vegas, NV09/2000 - 07/2008
  • Managed 8 employees. developed schedules, processed payroll, daily phone bills, budget multiple accounts, and maintained store files for various company accounts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Provided direct support to the General Manager, provided daily reports, received, and tracked invoices from different departments including Finance, Parts Department, and Service Department.
  • Processed payments for finance dealing with large amounts of cash, credit cards, and checks.
  • Worked with executives to create an annual budget and tracked actual expenses against projected expenses.
  • Maintained and processed invoices, deposits, and money logs.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Answered Meridian multi-phone lines and rerouted calls to the correct extensions.
  • Reprogrammed landline phones, extensions, voice mail, passcodes, and rerouted extensions.
  • In charge of handling the companies cell phones for a staff of 300 employees at Bill Heard and Vista Chevrolet.
  • Established Accounts with multiple Business, Including, Staples, Nextel, Cingular, Sprint, MCI, Custom Card Services.
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Resume Overview

Companies Worked For:

  • YESCO Electronics LLC
  • Greyhound Bus Lines
  • Dollar Loan Center
  • Billheard Chevrolet

School Attended

  • Bonanza Junior/Senior High School

Job Titles Held:

  • Billing Specialist
  • Accounting Manager
  • Loan Processor
  • PBX Manager

Degrees

  • GED

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