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Billing Specialist Resume Example

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BILLING SPECIALIST
Summary

Highly trained with strong abilities to learn and train at a successful career for my life. Proactive and organized with passionate commitment to first-rate customer care. Friendly and enthusiastic individual with years of specialization in several types of work, Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal English Language
  • Service Active Listening
  • Computers and Electronics Clerical
  • Speaking Economics and Accounting
  • Critical Thinking Writing
  • Judgment and Decision Social Perceptiveness
  • Making Coordination
  • Production and Processing Telecommunications
  • Accounting, Copiers
  • Adding machines, Photography
  • Balance, Policies
  • Bonds, Speaking
  • Calculators, Purchasing
  • Cashier, Read
  • Clerical, Receiving
  • Make copies, Maintaining files
  • Critical Thinking, Maintain records
  • Clients, Recording
  • Customer service, Repairs
  • Databases, Scheduling
  • Database, Take
  • Mmanagement, Mmessages
  • Economics, Telecommunications
  • Electronics, Telephones
  • English, Type
  • Fax machines, Typing
  • Filing, Word processing
  • Financial, Written
  • Funds
  • Insurance
  • Issue receipts
  • Letters
  • Listening
  • Materials
  • Exchange
  • Mail
  • Money
  • Office
  • Office equipment
  • Phone systems
  • Medical billing and collections
  • Claims processing
  • Medical transport billing
  • Bill payment
Experience
07/2017 - CurrentBilling SpecialistCompany Name | City, State
  • Managed daily operations for billing department handling Several Different Amounts per month in payments.
  • Reconciled financial accounts using Imagine, Host, Carevue, Nextgen, Star, and Availity and Kentucky Medicaid Site software.
  • Processed invoice payments and recorded information in account database.
  • Handled past due accounts, including collections and status reports.
  • Executed account updates and noted account information in company data systems.
  • Created highly organized filing system for account documents resulting in increased efficiency.
  • Developed strong professional rapport with vendors and clients.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Managed all payments processing, invoicing and collections tasks.
  • Compiled financial data for and drafted billing reports to inform stakeholders.
  • Processed and sent monthly invoices to customers on standard billing cycle, including adjustments, credit memos and corrections.
  • Assisted customers with invoice questions, special invoicing, reporting, corrections and write-offs and resolved customer issues discovered during invoicing and collection process.
  • Loaded billing data into systems through data import, scanning or manual keying, to verify complete and accurate client invoices from vendors.
  • Invoiced freight customers with proper backup and accurate rates, reviewed and analyzed contracts to verify accurate billing and resolved billing issues with vendors and carriers.
  • Reviewed existing billing processes and spearheaded ongoing simplification initiatives and operational strategies that improved company collections and customer satisfaction.
  • Executed medical billing including submitting claims to insurance companies and researching and resolving denials and explanation of benefit rejections within billing cycle timeframe.
  • Verified patient insurance coverage, created financial plan according to treatment schedules for collections and communicated between patient and billing company regarding health insurance.
  • Tracked timely receipt of invoices, monitored and identified late invoices and contacted vendors to obtain tardy invoices.
  • Facilitated payment of invoices due by sending bill reminders and contacting clients.
  • Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
  • Prepared monthly and year-end closing statements, financial documents, and invoices.
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
  • Expedited payments by verifying accuracy and currency of vendor information.
04/2013 - 05/2017Clinic ClerkCompany Name | City, State
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operateoffice equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Provide services to customers, such as order placement or account information.
  • Order and dispense supplies.
  • Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Updated patient financial information to ensure accuracy.
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.
  • Interviewed patients to collect medical information and insurance details.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
03/2010 - 04/2013Insurance CoordinatorCompany Name | City, State
  • Interview clients and take their calls to provide customer service and obtain information on claims.
  • Process and record new insurance policies and claims.
  • Correspond with insured or agent to obtain information or inform them account status or changes.
  • Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  • Collect initial premiums and issue receipts.
  • Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
  • Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  • Notify insurance agent and accounting department of policy cancellation.
  • Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
  • Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
  • Obtain computer printout of policy cancellations or retrieve cancellation cards from file.
11/2009 - 01/2010TellerCompany Name | City, State
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Process and maintain records of customer loans.
  • Count, verify, and post armored car deposits.
  • Prepare and verify cashier's checks.
  • Sort and file deposit slips and checks.
  • Monitor bank vaults to ensure cash balances are correct.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Identify transaction mistakes when debits and credits do not balance.
  • Arrange monies received in cash boxes and coin dispensers according to denomination.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  • Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  • Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  • Perform clerical tasks such as typing, filing, and microfilm photography.
  • Issue checks to bond owners in settlement of transactions.
  • Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  • Compute financial fees, interest, and service charges.
  • Quote unit exchange rates, following daily international rate sheets or computer displays.
Education and Training
2003High School Diploma
North Laurel High School | City, StateMember of the following clubs
Interests
FCA, FBLA, HOSA , Editor of the School Newspaper "The Paw Print" Volunteered at the Local Nursing Home Represent for the HOSA club in the Miss North Laurel Pageant Elected by Student body in Football and basketball Homecoming Junior student of the year
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Resume Overview

School Attended

  • North Laurel High School

Job Titles Held:

  • Billing Specialist
  • Clinic Clerk
  • Insurance Coordinator
  • Teller

Degrees

  • 2003 High School Diploma

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