Billing Specialist Resume Example

• Reviewed and maintained appropriate vendor insurance coverage to ensure compliance to company regulations. Interfaced with account managers, company divisions, and vendors to obtain information to ensure required compliance.
• Contributed to operational success in vendor management. Implemented supplier rating system to better identify issues with supplier performance. Managed the supplier quality program initiative. Provided clear, concise guidelines for all ratings. Analyzed results and presented findings to management and to suppliers.
• Led working group that reviewed and implemented Standard Operating Procedures (SOPs) for departmental, system, and team functions achieving efficiency, uniformity of performance, reduced miscommunication and improved compliance.
• Maintained customer contract pricing updates, calculated and processes volume rebates.
• Evaluated Billing processes and contributed to time and cost efficiencies through improvement recommendatons. Performed Billing functions – processed vendor invoices, verified invoices to purchase orders. Contributed to cost savings by receiving discounts for timely payments.
• Recommended new strategy to billing Accounts Payable process that increased cost savings.
• Successfully evaluated and implemented technology solutions that improved time efficiencies.
• Performed required evaluation and testing for system upgrades. Made changes to existing SOPs as needed. Analyzed project requirements to resolve any glitches and eliminate issues.

In this role of Purchasing Paper for Direct Mail campaigns within Marketing department:

• Interfaced with account managers, teams, and vendors to place and receive paper orders.
• Contacted customers via phone and email to confirm deliveries and follow up with inquiries. Notified departments and printers of delivery dates for production scheduling, followed up with paper suppliers on any delivery issues.
• Collaborated with other departments on opportunities for expanding knowledge of new products. Recommendations realized a cost savings.
• Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively.
• Ensured Department paper inventory was at optimal levels. Travel to facilities within 5 US locations.
• Researched and updated monthly market prices for Paper.
• Managed the creation and implementation of process and reporting improvements with system upgrades. Maintained and organized documentation for all departmental system enhancements.
• Subject matter expert with department's software functionality and offered training to new employees.

• Executed timely and efficient accounts payable billing functions, Marketing program project tracking, and reporting.
• Processed vendor invoices with accuracy.
  • Verify invoices to purchase orders to obtain appropriate payment approval.
  • Identify and reconcile any variances between purchase order and vendor invoice.
  • Collaborate with vendors and branch associates to correct invoicing and receiving errors.
  • Investigate discrepancies to determine root cause and implemented process to prevent reoccurring issues.
• Worked with team on creating standard operating procedures for departmental and system functions.
• Delivered consistent and quality mentoring, training teams and staff members. Prepared and delivered presentations on new process, updates and training.
• Evaluated established systems for invoicing, reporting and data abilities and made recommendations for system enhancements that were implemented.
• Connected with staff members and team managers weekly to relate any system changes and integrate team feedback into improvement processes.
• Tested enhancements and upgrades to determine proper functionality and operational ability, determined fixes to potential glitches.