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Billing Specialist Resume Example

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BILLING SPECIALIST
Summary

Detail-oriented billing specialist with experience in accounts payable, accounts receivable, verification; with expertise in accurately and efficiently executing time-sensitive invoice processing. Successful project coordination, ability to prioritize and multitask in a fast paced, deadline-driven environment. Self-starter, ability to adapt quickly to change. Strong analytical skills with critical attention to detail. Strong problem resolution skills, ability to research and identify discrepancies working cross-functionally with company teams. Timely and quality customer service with strong verbal and written communication skills with internal and external business associates.

Skills
  • Experience in Accounts Receivable
  • Invoice Processing
  • Verification/analysis
  • Excellent Customer service skills
  • Problem Resolution
  • Vendor relations
  • Strong written and verbal communication
  • Attention to detail and strong analytical skills
  • Strong organizational skills
  • Proficient in Microsoft Office
Experience
Billing SpecialistSep 2015 to Sep 2019
Archway Marketing - Midland , TX
  • Timely and efficiently processed high volumes of business transactions into the accounts payable system, meeting deadlines.
  • Routinely analyzed all transaction information to identify any variancesresulting in 100% accounting accuracy and eliminate billing discrepancies.
  • Independently gathered information to verify rates and data, checked and calculated all charges, corrected routing and flight details. Used different matching criteria to identify discrepancies with strong attention to detail. Resolved discrepancies performing analysis using different software applications.
  • Routinely and effectively interfaced with Sales, Operations, and customers. Professionally, efficiently and timely address customer inquiries, concerns, questions to promote a positive customer experience with the company.
  • Identified and resolved discrepancies. Handled discrepancy resolution through careful research of applicable documents.
  • Communicated information to all necessary internal and external business partners, explaining transactions and accounting related issues.
  • Collaborated with colleagues in achieving data accuracy within project timeframe, consistently meeting billing and reporting deadlines.
  • Updated and maintained contract information and rates with entries into computer application for 200 individual contracts, 10 to 15 locations globally, calculating any additional surcharges.
    Participated in group meetings with team members to review contract information and maintain proper workflows.
  • Used spreadsheets, system database, and other applications to perform analysis, assemble and manipulate/format data in received files to generate reports.
  • Maintained compliance with organizations regulations and policies. Performed regular evaluation of SOPs to ensure they are being implemented properly. Provided additional training and instruction to new coworkers and other employees.
  • Provided extended coverage for period end processing activities and meet weekly and monthly reporting and financial deadlines. Ability to adapt to changing needs of the business, meeting all deadlines.
  • Promoted company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
Senior Associate/Quality Assurance LeadJan 2007 to Jun 2009
4 Wall Entertainment - City , STATE
  • Reviewed and maintained appropriate vendor insurance coverage to ensure compliance to company regulations. Interfaced with account managers, company divisions, and vendors to obtain information to ensure required compliance.
  • Contributed to operational success in vendor management. Implemented supplier rating system to better identify issues with supplier performance. Managed the supplier quality program initiative. Provided clear, concise guidelines for all ratings. Analyzed results and presented findings to management and to suppliers.
  • Led working group that reviewed and implemented Standard Operating Procedures (SOPs) for departmental, system, and team functions achieving efficiency, uniformity of performance, reduced miscommunication and improved compliance.
  • Maintained customer contract pricing updates, calculated and processes volume rebates.
  • Evaluated Billing processes and contributed to time and cost efficiencies through improvement recommendatons. Performed Billing functions – processed vendor invoices, verified invoices to purchase orders. Contributed to cost savings by receiving discounts for timely payments.
  • Recommended new strategy to billing Accounts Payable process that increased cost savings.
  • Successfully evaluated and implemented technology solutions that improved time efficiencies.
  • Performed required evaluation and testing for system upgrades. Made changes to existing SOPs as needed. Analyzed project requirements to resolve any glitches and eliminate issues.
Senior Associate/BuyerJun 2003 to Jan 2007
Discover Financial Services - City , STATE

In this role of Purchasing Paper for Direct Mail campaigns within Marketing department:

  • Interfaced with account managers, teams, and vendors to place and receive paper orders.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries. Notified departments and printers of delivery dates for production scheduling, followed up with paper suppliers on any delivery issues.
  • Collaborated with other departments on opportunities for expanding knowledge of new products. Recommendations realized a cost savings.
  • Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively.
  • Ensured Department paper inventory was at optimal levels. Travel to facilities within 5 US locations.
  • Researched and updated monthly market prices for Paper.
  • Managed the creation and implementation of process and reporting improvements with system upgrades. Maintained and organized documentation for all departmental system enhancements.
  • Subject matter expert with department's software functionality and offered training to new employees.
Accounts Payable AssociateJan 1999 to Jun 2003
Discover Financial Services - City, State
  • Executed timely and efficient accounts payable billing functions, Marketing program project tracking, and reporting.
  • Processed vendor invoices with accuracy.
    • Verify invoices to purchase orders to obtain appropriate payment approval.
    • Identify and reconcile any variances between purchase order and vendor invoice.
    • Collaborate with vendors and branch associates to correct invoicing and receiving errors.
    • Investigate discrepancies to determine root cause and implemented process to prevent reoccurring issues.
  • Worked with team on creating standard operating procedures for departmental and system functions.
  • Delivered consistent and quality mentoring, training teams and staff members. Prepared and delivered presentations on new process, updates and training.
  • Evaluated established systems for invoicing, reporting and data abilities and made recommendations for system enhancements that were implemented.
  • Connected with staff members and team managers weekly to relate any system changes and integrate team feedback into improvement processes.
  • Tested enhancements and upgrades to determine proper functionality and operational ability, determined fixes to potential glitches.
Education and Training
Bachelor of ScienceUniversity of Illinois at Chicago - City
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How this resume score could be improved?

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87Good
Resume Strength
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  • Word choice
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • University of Illinois at Chicago

Job Titles Held:

  • Billing Specialist
  • Senior Associate/Quality Assurance Lead
  • Senior Associate/Buyer
  • Accounts Payable Associate

Degrees

  • Bachelor of Science

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