Billing Specialist Resume Example
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. Assistant Manager with experience providing leadership necessary for sales growth and increased profit margin. Cultivates open communication with employees and provides feedback to improve job performance. Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products. Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Talented young women well-versed in stocking merchandise and planning promotional displays. Demonstrated success in collaborating with store and advertising management to create and deploy successful merchandising strategies for seasonal and promotional needs.
- Billing Systems and Software
- Billing
- Medical Coding
- Cash Flow analysis
- Cash register operations
- Refunds and exchanges
- Stocking and Replenishing
- Cash Drawer Management
- Merchandise Restocking
- Cash Register Operation
- Retail Merchandising
- Cleaning procedures
- Cleaning and sanitizing
- Computer proficiency
- Collection Practices
- Insurance Knowledge
- Payment processing
- Customer assistance
- Payment collection
- Credit card processing
- Liquor Law Compliance
- Bagging and Packaging
- Product and Service Sales
- Refund Handling
- Coupons and gift cards
- Bagging assistance
- Cash register skills
Magnolia , NJ10/2019 - Current
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Located errors and promptly refiled rejected claims.
- Printed and reviewed monthly patient aging report and solicited overdue payments.
- Managed collections claims for unpaid bills against estates of debtors.
- Posted and adjusted payments from insurance companies.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Managed system conversion and maintained minimal downtime during updates.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Maintained excellent attendance record, consistently arriving to work on time.
Lima , OH05/2018 - 10/2019
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Maintained exceptionally clean, customer-friendly and well-run in every department.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Trained and managed associates in customer service and sales techniques.
- Monitored security and handled incidents calmly.
- Assisted Manager in interview process of prospective employees and provided feedback.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised payroll corrections for accuracy and duplications.
- Advanced to keyholder and assistant manager-in-charge in manager's absence.
- Maintained high levels of organization in store by directing customers and replenishing merchandise.
- Answered questions about store policies and concerns to support positive customer experiences.
- Served as floating manager-on-duty, MOD, to cover shift shortage.
City , STATE06/2016 - 05/2018
- Operated cash register for cash, check and credit card transactions with 100% accuracy.
- Checked prices for customers and processed items sold by scanning barcodes.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Educated customers on promotions to enhance sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Assisted customers by answering questions and fulfilling requests.
- Reviewed weekly sales circulars and monitored price changes.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Worked with managers and advertising directors to optimize promotions.
- Monitored and replenished display inventory and restructured according to available stock.
- Updated pricing and signage to complete product displays and educate customers.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Used POS system to enter orders, process payments, and issue receipts.
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
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Resume Overview
School Attended
- Neshaminy High School
Job Titles Held:
- Billing Specialist
- Assistant Store Manager
- Pricing /Signage Coordinator
Degrees
- High School Diploma
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