billing coordinator resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated Billing & Claims Specialist offering 10+ years' experience in Medical Billing. Demonstrating expertise in collections, record keeping and database administration. Astute Billing Coordinator specializing in managing practice billing, working with insurance companies and building rapport with patients to maximize satisfaction. Proficient at following up on issues and completing due diligence research. Efficient and detail-oriented Billing & Claims Specialist with over 10+ years of experience. Expert in accounting principles, reconciliation procedures, report generation and processing payments on account. Knowledgeable in ensuring the accuracy of information.

  • Payment processing
  • EcW billing software
  • Audit support
  • Accounts payable and receivable
  • Management accounting
  • Accounting remittances
  • Financial management
  • Financial reporting
  • Accounting systems and controls
  • Financial statement analysis
  • Budgeting proficiency
  • EMR / EHR
  • Completing insurance forms
  • Payment collection
  • Patient assessments
  • Regulatory filings
Work History
Billing Coordinator, 09/2015 to Current
AbmOceanside, CA,
  • Oversaw daily operations for billing department handling $500,00per month in payments.
  • Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
  • Set up effective invoicing procedures alongside accounting staff and contracts department to maximize effectiveness of billing operations.
  • Referred past due payments to collections department.
  • Updated documentation, reports and spreadsheets with financial information.
  • Completed appeals of denied claims on patient bills.
  • Organized accounts for financial audits and supported audit process.
  • Maintained detailed understanding of insurance plans and company requirements.
  • Entered details into accounts and tracked payments.
  • Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
  • Generated accounts payable reports for management review to aid in financial and business decision making.
  • Generated financial statements and reports detailing accounts receivable status
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
Follow Up-Billing Representative, 04/2013 to 08/2015
Docgo Inc.Hopkins, SC,
  • Performed quality assurance evaluations of processes and previous bills.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Accurately inputted all patient and insurance information into company's computer system using EcW and Nexgen.
  • Posted payments to accounts and maintained records.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Observed strict procedures to protect sensitive patient information, including medical records and payment data.
  • Verified client information by analyzing existing evidence on file.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Determined appropriateness of payers to protect organization and minimize risk.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components.
  • Supported marketing programs and campaigns with content and messaging to drive demand.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Supervised production planning while using appropriate tools and analysis for smooth production output.
Billing and Claims Specialist, 10/2009 to 08/2015
The Greater Hudson Valley Health CeneterCity, STATE,
  • Received incoming information and entered into database system.
  • Coordinated with intermediate parties to obtain payments and resolve issues.
  • Assessed accounts for payment status and reached out to customers.
  • Reviewed and solved account and billing discrepancies.
  • Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
  • Generated accounts payable reports for management review to aid in financial and business decision making.
High School Diploma: , Expected in 06/1990 to Spackenkill High School - Poughkeepsie, NY
: Business Administration And Management, Expected in to Dutchess Community College - Poughkeepsie, NY
Certification: Billing And Coding, Expected in to National HealthCare Association - ,

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Resume Overview

School Attended

  • Spackenkill High School
  • Dutchess Community College
  • National HealthCare Association

Job Titles Held:

  • Billing Coordinator
  • Follow Up-Billing Representative
  • Billing and Claims Specialist


  • High School Diploma
  • Some College (No Degree)
  • Certification

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