billing coordinator resume example with 12+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Highly-qualified customer service skills Adept at helping customers by using persuasive communication skills and knowledge of questions asked. Bringing more than 10 years of billing-related experience. Good work ethics Team player. Focused on quality & completion of all tasks. Works well under pressure. Professionalism. A strong desire to help companies make more money Document review Medical terminology Payment processing Data entry Vendor invoice processing Insurance Verification Authorized to work in the US for any employer Organized [Job Title] with [Number] years of experience. Highly skilled in processing and documenting all payment transactions, including cash, checks, and credit cards. Prepared to bring leadership and success working in team environments to expanding organization. Familiar with preparing and distributing customer statements, maintaining thorough and compliant records and resolving customer issues. Positive and upbeat when answering questions and offering information. First-rate oral and written, multitasking and decision-making abilities.
Skills
Verbal and Written Communication
Billing and Invoicing
Discrepancy Resolution
Decision Making
Microsoft Office
Word Processing
10-Key Data Entry
Work History
Billing Coordinator, 03/2009 to 10/2016 Analysis Group – Boston, MA,
Entered details into accounts and tracked payments.
Maintained detailed understanding of insurance plans and Insurance Verification.
Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing
department processes.
Ensures the proper preparation and accountability of the Emergency Department charts for the
Emergency
Department Physician billing.
Reconciles missing/suspended lists with required lag time.
Collect critical care charges of procedures (i.e.)codes & mail in with missing/suspend.
Email/Fax/Text physician's & P.A.'s on a daily basis for completion of charts.
Review power notes/orders/procedures electronically.
Strong interpersonal & communication skills in interacting with internal & external clients.
Detail oriented, ability to work independently, & handle issues that may arise.
Ability to perform multi tasking, strong computer skills in MS Office & Windows application.
Familiarity with office related equipment & procedures with the ability to maintain organized work flow.
Front Desk Medical Receptionist, 01/2007 to 02/2009 Trinity Health Corporation – Guilderland, NY,
Managed master calendar and scheduled appointments for 5 providers based on optimal patient loads and clinician availability.
Documented patient medical information, case histories and insurance details & Insurance verification to facilitate smooth appointments and payment processing.
Improved timely payment of bills by developing flexible payment plans for patients.
Located, checked in and pulled medical records for patient appointments and incomplete charts.
Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Answered phone calls and messages for 5-physician surgery medical facility, scheduling appointments and handling patient inquiries.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Organized patient files and streamlined operations to improve efficiency.
Organized paperwork such as charts and reports for office and patient needs.
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Carried out front office duties utilizing data entry skills in framework of medical database.
Checked patient insurance, demographic and health history to keep information current.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Helped patients complete necessary medical forms and documentation.
Enhanced office productivity by handling high volume of callers per day.
Supported office staff and operational requirements with administrative tasks.
Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Managed multi-line phone system and pleasantly greeted patients.
Maintained current and accurate medical records for patients.
Responded to correspondence from insurance companies to verify patient's coverage.
Adhered to strict HIPAA guidelines to protect patient privacy.
Completed patient referrals to other medical specialists.
Emergency Department Registration Clerk, 04/2004 to 06/2007 Florida Hospital – City, STATE,
Answered customer telephone calls promptly to avoid on-hold wait times.
Provided primary customer support to internal and external customers in fast-paced environment.
Registered patient's for Emergency Department visit Registered patient's for out/patient testing e.g Radiology, Laboratory etc Collected Co-pays Updated patient demographics Verified Medicaid Insurance using Availity & Verified other Insurance to let patient's know what is covered if any & monies involved Excellent Customer service.
Utilized multiple PC applications throughout day.
Processed returned mail and updated new addresses as provided.
Placed new supply orders, managed inventory and restocked clerical spaces.
Ran postal scale, meter and other mailroom equipment.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Registered and verified patient records before triage with most up-to-date information.
Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Received and routed laboratory results to correct clinical staff members.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
Carried out front office duties utilizing data entry skills in framework of medical database.
Organized patient files and streamlined operations to improve efficiency.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Education
Coding
Certifications and Licenses
Certificate for Medical Billing/Coding from Allied School in California
Present
Received Certificate for Completion of On-Line Course for Medical Billing/Coding: , Expected in to Mount Vernon High School, Allied School - Mount Vernon, Laguana Hills, NY, California GPA: Skills
Medical Scheduling
Medical Records
Medical Receptionist
Insurance Verification
Documentation Review
Medical Billing
EMR Systems
Medical Terminology
Medical Coding
CPT, Assessments
Data entry: Accuracy — Proficient
Associate of Science: Medical Coding, Expected in 07/2022 to Keiser University - Daytona Beach, FL, GPA:
High School Diploma: , Expected in 06/1971 to Mt Vernon - Mt Vernon New York, GPA:
Entering data quickly and accurately Full results: Proficient Scheduling — Completed
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Resume Overview
School Attended
Mount Vernon High School, Allied School
Keiser University
Mt Vernon
Job Titles Held:
Billing Coordinator
Front Desk Medical Receptionist
Emergency Department Registration Clerk
Degrees
Coding
Certifications and Licenses
Certificate for Medical Billing/Coding from Allied School in California
Present
Received Certificate for Completion of On-Line Course for Medical Billing/Coding