Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Diversely skilled business professional who never stops learning. My goal is to be a well-rounded, valuable contributor to any team that I am a part of. My ideal workplace would be one in which I can invest myself and become an expert in my position. I am looking for opportunities to sharpen my current skillset and to develop new knowledge and expertise. Work-life balance is important and appreciated. My work ethic and compassion for others is deeply rooted in how I was raised and is one of my strongest driving forces. Therefore, I value getting the work done and building relationships. I am highly organized and detail-oriented. I keep a positive attitude and am a true team player. Though I may not possess all of the knowledge in every aspect of my position, I do possess the heart and determination to learn.

  • Accounts payable and receivable, including review, documentation, & posting of payments received electronically and by mail.
  • Research/Customer Payment Audits
  • Customer experience and relationships
  • Communication & follow-Up - phone, email
  • Systems & Apps Experience: Oracle, Mainframe, ImageRight, PaymentVision, PowerBi, Outlook, Microsoft Excel, Word, & PowerPoint, Microsoft Teams, Asset Panda, Avigilon, Cisco Finesse, Adobe Pro, Slack, Chrome River.
Billing Coordinator, 04/2020 to Current
Bhdp ArchitectureRaleigh, NC,
  • Daily management and completion of billing tasks within a timeframe that meets our company's Service-Level Agreement. Tasks include: posting of premium payments received, processing reversals for returns, refunding appropriate funds, applying loan payments, processing of bank authorization forms & other updates, customer plan change processing, and research of billing-related concerns.
  • Main team member responsible for initiating mainframe bank draft batches and posting of funds to accounts.
  • Provide support to customer service department regarding billing -related inquiries/respond to customer phone calls and emails.
  • Contributor toward process and department improvement.
Commissions Accounting Specialist, 06/2019 to Current
First RepublicNewport Beach, CA,

Main department contact for any agent/agency commissions-related inquiries, discrepancies, or concerns including:

  • Questions regarding monthly commissions statements
  • Bank detail updates, address changes, & contact information updates.
  • Assistance with online agent portal.
  • Providing requested commissions reports/data for agents, agencies, and other internal departments, such as Legal/Compliance.
Facilities Coordinator, 06/2017 to 09/2019
Global Bankers Insurance GroupCity, STATE,
  • Assisted Director of Facilities in coordinating and maintaining vendor-provided building services, including janitorial, pest control, landscaping, and other internal service accounts for 3 local properties.
  • Leader of Emergency Response Team - coordinated training for members to be CPR/AED certified and hosted quarterly meetings for emergency planning.
  • New hire badging and assignment of secure access roles in Avigilon system.
  • Closely assisted Director during renovation process of 3 floors of main building, including reconstruction of parking lot.
  • Submitted for approval of company-wide, facilities-related notifications.
  • Key contributor in asset management project.
  • Submission of purchase requisitions for approval/managing of orders & payments for goods/vendor services in Oracle.
  • Office setup, shutdown, and coordination of moves for various office spaces.
Career & Technical Educator, 02/2012 to 06/2017
Granville County Public SchoolsCity, STATE,
  • Experience in teaching at the middle and high school levels in business and marketing education.
  • Career & Technical Education Advisory Committee member, 3 years.
  • Development of online curriculum resources and lesson plans for district use.
  • Established high school chapter for Future Business Leaders of America, 2017
  • JF Webb High School's Teacher of the Year recipient, 2016-2017 school year.
Education and Training
Bachelor of Science: Business & Marketing Education , Expected in 06/2012
North Carolina State University - Raleigh, NC
  • Minor in Business Administration
  • Teaching License - Middle & Upper Grades
  • Dean's List Honoree
  • Magna cum laude graduate
High School Diploma: , Expected in 06/2007
JF Webb High School - Oxford,
  • Business Career Pathway focus
  • Outstanding Member Honoree, SkillsUSA
  • 1st Place Recipient, Extemporaneous Writing, SkillsUSA
  • National Technical Honor Society
  • National Honor Society
  • Student of Merit, 4 years

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School Attended

  • North Carolina State University
  • JF Webb High School

Job Titles Held:

  • Billing Coordinator
  • Commissions Accounting Specialist
  • Facilities Coordinator
  • Career & Technical Educator


  • Bachelor of Science
  • High School Diploma

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