- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Diversely skilled business professional who never stops learning. My goal is to be a well-rounded, valuable contributor to any team that I am a part of. My ideal workplace would be one in which I can invest myself and become an expert in my position. I am looking for opportunities to sharpen my current skillset and to develop new knowledge and expertise. Work-life balance is important and appreciated. My work ethic and compassion for others is deeply rooted in how I was raised and is one of my strongest driving forces. Therefore, I value getting the work done and building relationships. I am highly organized and detail-oriented. I keep a positive attitude and am a true team player. Though I may not possess all of the knowledge in every aspect of my position, I do possess the heart and determination to learn.
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Bhdp Architecture – Raleigh, NC,
- Daily management and completion of billing tasks within a timeframe that meets our company's Service-Level Agreement. Tasks include: posting of premium payments received, processing reversals for returns, refunding appropriate funds, applying loan payments, processing of bank authorization forms & other updates, customer plan change processing, and research of billing-related concerns.
- Main team member responsible for initiating mainframe bank draft batches and posting of funds to accounts.
- Provide support to customer service department regarding billing -related inquiries/respond to customer phone calls and emails.
- Contributor toward process and department improvement.
First Republic – Newport Beach, CA,
Main department contact for any agent/agency commissions-related inquiries, discrepancies, or concerns including:
- Questions regarding monthly commissions statements
- Bank detail updates, address changes, & contact information updates.
- Assistance with online agent portal.
- Providing requested commissions reports/data for agents, agencies, and other internal departments, such as Legal/Compliance.
Global Bankers Insurance Group – City, STATE,
- Assisted Director of Facilities in coordinating and maintaining vendor-provided building services, including janitorial, pest control, landscaping, and other internal service accounts for 3 local properties.
- Leader of Emergency Response Team - coordinated training for members to be CPR/AED certified and hosted quarterly meetings for emergency planning.
- New hire badging and assignment of secure access roles in Avigilon system.
- Closely assisted Director during renovation process of 3 floors of main building, including reconstruction of parking lot.
- Submitted for approval of company-wide, facilities-related notifications.
- Key contributor in asset management project.
- Submission of purchase requisitions for approval/managing of orders & payments for goods/vendor services in Oracle.
- Office setup, shutdown, and coordination of moves for various office spaces.
Granville County Public Schools – City, STATE,
- Experience in teaching at the middle and high school levels in business and marketing education.
- Career & Technical Education Advisory Committee member, 3 years.
- Development of online curriculum resources and lesson plans for district use.
- Established high school chapter for Future Business Leaders of America, 2017
- JF Webb High School's Teacher of the Year recipient, 2016-2017 school year.
North Carolina State University - Raleigh, NC
- Minor in Business Administration
- Teaching License - Middle & Upper Grades
- Dean's List Honoree
- Magna cum laude graduate
JF Webb High School - Oxford,
- Business Career Pathway focus
- Outstanding Member Honoree, SkillsUSA
- 1st Place Recipient, Extemporaneous Writing, SkillsUSA
- National Technical Honor Society
- National Honor Society
- Student of Merit, 4 years
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School Attended
- North Carolina State University
- JF Webb High School
Job Titles Held:
- Billing Coordinator
- Commissions Accounting Specialist
- Facilities Coordinator
- Career & Technical Educator
Degrees
- Bachelor of Science
- High School Diploma
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