billing clerk resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Obtain a long-term employment with a progressive company that will allow me to utilize my skills and abilities for the mutual advancement of my career and for my employer.

  • Bilingual in Spanish and English
  • ERP systems (Trinium, Syteline, Quickbooks, Storis, Fishbowl)
  • MS Office
  • UPS, FedEx, Worldwide Shipping
  • Vendor relationship management
  • Data entry
  • Detail oriented
  • Deadline driven
  • Billing Data Verification
  • 10-Key Data Entry
  • Vendor Contracts
  • Supplier Performance Monitoring
  • Invoice Processing
  • Inventory Control
  • Documentation abilities
Work History
Billing Clerk, 04/2022 - 09/2022
Health Texas Medical Group , , Vernon, CA
  • Handled high-volume paperwork and collaborated with dispatch/customer service team to resolve invoicing and shipping problems.
  • Reviewed driver manifest with dispatch to confirm container drops/pick ups/terminations (live unloads/loading, customer appointments)
  • Uploaded documents to customer portal for invoice processing.
  • Verified customer rates for billing and provided supporting documents.
  • Uploaded manifests and tickets into Trinuim.
  • Communicated with ports for EIR confirmations.
  • Sent out daily billing report of additional charges.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Generated financial statements and reports detailing accounts receivable status
Shipping Coordinator/Purchasing/Stockroom, 01/2019 - 04/2022
Aptar , , Gardena, CA
  • Managed day to day shipping and receiving, typically overseeing more than 40-100 packages in 24-hour period
  • Prepare accurate daily/weekly reports of shipments
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Inspected documentation for errors on FAI packages, WAWF Submittals, and Source inspection documents.
  • Reviewed contracts to determine priorities and set schedules.
  • Compared shipping orders and invoices against received to verify accuracy.
  • Determine proper packaging of items and shipments in accordance with customer contracts and drawing requirements.
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Maintained consistent email communication with vendors and Engineering/QA dept. to confirm and verify revisions and pricing on purchase orders.
  • Maintained complete documentation and records of all purchasing activities.
  • Managed product inventories and stocked product lines.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Checked packages and merchandise for damaged items and quickly notified vendors to request replacements.
  • Arranged movement of products from one company location to another.
  • Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
  • Performed weekly reconciliation of open purchasing orders.
  • Reviewed proposals, qualified vendors and recommended optimal suppliers.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
  • Checked prices and calculated totals for accurate invoice processing.
Shipping Clerk, 03/2018 - 01/2019
Vig Furniture , , Vernon, CA
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels
  • Checked bills of lading, outgoing package paperwork and other documentation for accuracy
  • Updated database with changes in carrier status
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Handled high-volume paperwork and collaborated with sales/accounting department to resolve invoicing and shipping problems
  • Scan and file documents
  • Send invoices to customers on daily basis
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Investigated and resolved internal accounting variances to keep records current.
Shipping Receiving Clerk/ Customer Service , 11/2013 - 08/2017
Teeki Inc , , Vernon, CA
  • Successfully avoided time delivery delays by carefully planning best routes
  • Dispatched for same-day pick ups
  • Obtained receipts or signatures for delivered goods and collected payment for services when required
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Managed over 350 retail/200 wholesale orders daily
  • Assisted customers by answering questions and fulfilling requests.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
: Business Administration, Expected in
Cerritos College - Norwalk, CA
Status -
High School Diploma: , Expected in 06/2011
Huntington Park Senior High School - Huntington Park, Ca
Status -

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Resume Overview

School Attended

  • Cerritos College
  • Huntington Park Senior High School

Job Titles Held:

  • Billing Clerk
  • Shipping Coordinator/Purchasing/Stockroom
  • Shipping Clerk
  • Shipping Receiving Clerk/ Customer Service


  • Some College (No Degree)
  • High School Diploma

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