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Billing Clerk Resume Example

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BILLING CLERK
Summary
Seeking a challenging career with a progressive organization which will utilize my skills, abilities, education and knowledge to achieve customer satisfaction in general.
Highlights
  • Windows 7, Microsoft Word, Excel, Power Point; Internet; Lotus; Google Chrome; AS400; Transcription; proficiency in filing procedures; excellent communication skills, initiative and high attention to detail; ability to multi-task and handle several phone calls at once.

Reliable; punctual; professional; a quick learner; maintain a positive and professional attitude at all times; exceptional organizational and time management skills; ability to work independently or in a team; ability to work under pressure in a highly collaborative situation; friendly and engaging personality;
Education
2014
Community College of Rhode Island Providence College Associate of Arts: Business Administration

Business Administration
1 2003
University of Guayaquil (Ecuador) B. A. Education: Secondary Education and Teaching English Language & Linguistics Secondary Education and Teaching English Language & Linguistics
1 1999
ESPOL Small Business Development Center (Guayaquil - Ecuador). Certificate in Business and Filling Procedures.
Pursuing Certification in Special Education
Experience
02/2010 - Current
H&M Bay, Inc Billing Clerk
  • Check drivers' bills against load and driver sheets for accuracy; check food temperature, number of cases and/or pallets, and weight that are loaded on trucks; scan and enter bills in the computer system; perform many office procedures as instructed.
05/2006 - Current
A&H Mfg Co Product Development
  • Participate in overall product strategy; manage day-to-day progress of product; provide weekly spreadsheet reports to management; edit and correct new items into the database system according to the customers' specifications; handle billing issues; answer telephone calls and assist customers; resolve order and inventory problems by investigating data and history; identify alternate means for filling orders; provide product, promotion, and pricing information by clarifying customer request; select appropriate information, forward information, and answer questions; respond high demand of overseas and domestic's emails; field inbound emails/questions from customers regarding approvals and approvals process; process quote for domestic and overseas cost; analyze information and evaluate results to choose the best solution and solve problems; enter, transcribe, record, store, or maintain information in electronic forms.
03/2005 - 01/2010
Dane Auto Sales Bilingual Administrative Clerk
  • Resolve customer complaints/issues/questions via phone, email, mail, or social media data entry; examine files or documents to obtain information; verify and prepares check for the payoff on traded vehicles liens; track all retail sales for monthly time measurement's report; prepare tax and title documents; translate documents and information to Spanish-speaking workers and customers; prepare and post bank deposits; write checks to vendors; post and reconcile Dealer Reserve Statements; verify that funds have been collected and the correct lien holder paid off before processing title applications; complete and finish titles for the customers; handle high volume of new and used car transactions; prepare and submit all legal transfer documents to the state department of motor vehicles (DMV); verify and post details of business transactions, such as bill of sales, insurance and warranty contracts and vehicles purchases; review insurance policy to determine coverage; calculate amount of claim; prepare and review insurance-claim forms and related documents for completeness; review data on insurance applications or policies insurance verification; research fact-finding, analysis, and/or interviews on complex and disputed claims for diverse car insurances; calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards; collect payments; process applications for, changes to, reinstatement of, and cancellation of insurance policies.
08/1998 - 04/2003
Edu Joyas Inventory Manager
  • Run daily sales report; open accounts for new customers; provide customer service; cancel or upgrade accounts, collect payments; collect overdue funds from customers; issue payment commitment letters; place and process international income orders; maximize working capital inventory and generating savings; ensure incoming product is receipted and managed appropriately, according to company procedure; manage and control perpetual inventory stock counting / inventory accuracy checks; inventory; adjust inventory; training new and current employees to ensure a smooth process; implement improvement processes and systems to reduce inventory; produce daily reports to ensure key critical areas of the stock system, are controlled and any discrepancies addressed and resolved.
Languages

Bi-lingual in English and Spanish (read, write and speak)

Basic Italian language

Skills

Client Relations, Computer Proficient (Software), Creative Problem Solving, Credit and Collections, Customer Needs Assessment, Customer Satisfaction, Domestic and International Experience, Expense Control, Multi-Task Management, Product Development, Project Management, Reporting, Detail Oriented, Bi-lingual, Data Entry, Strong Communication skills, Filling, Inventory, Quick Learner, Time Management.

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Resume Overview

Companies Worked For:

  • H&M Bay, Inc
  • A&H Mfg Co
  • Dane Auto Sales
  • Edu Joyas

School Attended

  • Community College of Rhode Island Providence College
  • University of Guayaquil (Ecuador)

Job Titles Held:

  • Billing Clerk
  • Product Development
  • Bilingual Administrative Clerk
  • Inventory Manager

Degrees

  • Associate of Arts : Business Administration
    B. A. Education : Secondary Education and Teaching English Language & Linguistics
    ESPOL Small Business Development Center (Guayaquil - Ecuador). Certificate in Business and Filling Procedures.
    Pursuing Certification in Special Education

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