Billing Clerk Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Seeking a challenging career with a progressive organization which will utilize my skills, abilities, education and knowledge to achieve customer satisfaction in general.
  • Windows 7, Microsoft Word, Excel, Power Point; Internet; Lotus; Google Chrome; AS400; Transcription; proficiency in filing procedures; excellent communication skills, initiative and high attention to detail; ability to multi-task and handle several phone calls at once.

Reliable; punctual; professional; a quick learner; maintain a positive and professional attitude at all times; exceptional organizational and time management skills; ability to work independently or in a team; ability to work under pressure in a highly collaborative situation; friendly and engaging personality;

, to
Associate of Arts: Business Administration, Expected in 2014
Community College of Rhode Island Providence College - ,

Business Administration

B. A. Education: Secondary Education and Teaching English Language & Linguistics, Expected in 1 2003
University of Guayaquil (Ecuador) - ,
Secondary Education and Teaching English Language & Linguistics
ESPOL Small Business Development Center (Guayaquil - Ecuador). Certificate in Business and Filling Procedures.: , Expected in 1 1999
- ,
Pursuing Certification in Special Education: , Expected in
- ,
Billing Clerk, 01/2010 to Current
Dean Foods Company , ,
  • Check drivers' bills against load and driver sheets for accuracy; check food temperature, number of cases and/or pallets, and weight that are loaded on trucks; scan and enter bills in the computer system; perform many office procedures as instructed.
Product Development, 04/2006 to Current
Tower Research , ,
  • Participate in overall product strategy; manage day-to-day progress of product; provide weekly spreadsheet reports to management; edit and correct new items into the database system according to the customers' specifications; handle billing issues; answer telephone calls and assist customers; resolve order and inventory problems by investigating data and history; identify alternate means for filling orders; provide product, promotion, and pricing information by clarifying customer request; select appropriate information, forward information, and answer questions; respond high demand of overseas and domestic's emails; field inbound emails/questions from customers regarding approvals and approvals process; process quote for domestic and overseas cost; analyze information and evaluate results to choose the best solution and solve problems; enter, transcribe, record, store, or maintain information in electronic forms.
Bilingual Administrative Clerk, 02/2005 to 2010
Geodis , ,
  • Resolve customer complaints/issues/questions via phone, email, mail, or social media data entry; examine files or documents to obtain information; verify and prepares check for the payoff on traded vehicles liens; track all retail sales for monthly time measurement's report; prepare tax and title documents; translate documents and information to Spanish-speaking workers and customers; prepare and post bank deposits; write checks to vendors; post and reconcile Dealer Reserve Statements; verify that funds have been collected and the correct lien holder paid off before processing title applications; complete and finish titles for the customers; handle high volume of new and used car transactions; prepare and submit all legal transfer documents to the state department of motor vehicles (DMV); verify and post details of business transactions, such as bill of sales, insurance and warranty contracts and vehicles purchases; review insurance policy to determine coverage; calculate amount of claim; prepare and review insurance-claim forms and related documents for completeness; review data on insurance applications or policies insurance verification; research fact-finding, analysis, and/or interviews on complex and disputed claims for diverse car insurances; calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards; collect payments; process applications for, changes to, reinstatement of, and cancellation of insurance policies.
Inventory Manager, 07/1998 to 03/2003
Edu Joyas , ,
  • Run daily sales report; open accounts for new customers; provide customer service; cancel or upgrade accounts, collect payments; collect overdue funds from customers; issue payment commitment letters; place and process international income orders; maximize working capital inventory and generating savings; ensure incoming product is receipted and managed appropriately, according to company procedure; manage and control perpetual inventory stock counting / inventory accuracy checks; inventory; adjust inventory; training new and current employees to ensure a smooth process; implement improvement processes and systems to reduce inventory; produce daily reports to ensure key critical areas of the stock system, are controlled and any discrepancies addressed and resolved.

Bi-lingual in English and Spanish (read, write and speak)

Basic Italian language


Client Relations, Computer Proficient (Software), Creative Problem Solving, Credit and Collections, Customer Needs Assessment, Customer Satisfaction, Domestic and International Experience, Expense Control, Multi-Task Management, Product Development, Project Management, Reporting, Detail Oriented, Bi-lingual, Data Entry, Strong Communication skills, Filling, Inventory, Quick Learner, Time Management.

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Resume Overview

School Attended
  • Community College of Rhode Island Providence College
  • University of Guayaquil (Ecuador)
Job Titles Held:
    • Associate of Arts
    • B. A. Education
    • ESPOL Small Business Development Center (Guayaquil - Ecuador). Certificate in Business and Filling Procedures.
    • Pursuing Certification in Special Education