, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Passionate about your mission and willing to go above and beyond to contribute to team objectives. Highly skilled in aged accounts with an ability to investigate while cultivating satisfaction. Enthusiastic Client Service professional with over 20 years of client interface experience. Skilled in both individual and team roles. Hardworking, accustomed to fast-paced office environments. Quickly and effectively understands, documents and resolves customer concerns, driving satisfaction while meeting demanding business objectives.
Skills
A/P and A/R proficiency
General ledger entries
Bill payment
Auditing proficiency
Billing statement management
CRM and office management software
Billing
Invoicing and billing
Customer relations
Microsoft Office
Scheduling and calendar management
Experience
02/2018 to CurrentBilling ClerkDean Foods Company | Chester, VA,
Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
Executed medical billing including submitting claims to insurance companies and researching and resolving denials and explanation of benefit rejections within billing cycle timeframe.
Verified proper coding on more than claims per week, investigating and resolving issues to maintain billing accuracy.
Calculated figures such as discounts, percentage allocations and credits.
Enforced compliance with organizational policies and federal requirements regarding confidentiality.
Submitted claims to insurance companies.
05/2003 to 02/2018Office ManagerRecovery Partners, Llc | Scottsdale, AZ,
Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Updated employee paperwork and records. Oversaw office inventory and timely reordering of supplies.
Collaborated closely with Doctors to effectively smooth and improve office operations.
Organized patient files and streamlined operations to improve efficiency. Investigated and resolved customer complaints.
Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization.
Performed diagnostic evaluations, measured and documented vision, tested eye function and prepared examination rooms.
05/2002 to 05/2003Emergency Room Unit SecretaryHca | Fort Worth, TX,
Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
Conducted patient intake interviews to collect medical information and insurance details.
Executed clerical tasks and assisted with all unit duties as directed.
Managed unit call reception and routed calls to correct department.
Education and Training
Expected in | Southern Illinois University Carbondale, Carbondale, ILGPA:
Accomplishments
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
