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billing clerk resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.

Skills
  • Customer service, Communication skills, Documentation review, Microsoft excel, Bilingual, Microsoft word, English
  • Customer Satisfaction
  • Spreadsheet Development
  • Schedule and Calendar Management
  • Billing and Invoicing
  • Editing and Proofreading
  • Data Entry and 10-Key
  • Service Oriented
  • Prioritization and Time Management
  • Flexible and Adaptable
  • Reliable and Punctual
  • Problem-Solving
  • Data Recording
  • Problem Solving
  • Attention to Detail
  • Self-Motivated
  • Creative Thinking
  • Google Drive
  • Microsoft Office
  • Data Entry
  • Team Collaboration
  • Quality Control
  • Administrative Tasks
Experience
03/2022 to Current
Billing Clerk Lehigh Valley Hospital & Health Hamburg, PA,
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
  • Contacted customers regarding account updates and potential problems.
  • Processed sales transactions to prevent long customer wait times.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Processed accounts payable and accounts receivable updates to maintain current financial records.
  • Answered telephones, directed calls and took messages.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Typed, formatted and edited correspondence and other documents.
  • Computed, recorded and proofread data or reports.
08/2021 to 03/2022
Title Clerk Olx Group Stow, OH,
  • During this job i currently do tittle work for the state tax collector and dealers
  • I also use my knowledge in word and excel to help the team better the productivity.
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
  • Collected purchase funds and verified confirmed lienholder payoff before processing title.
  • Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
  • Assisted new vehicle owners to understand title transfer process and steps required of owners to finish process.
  • Processed and maintained title files, implementing security measures to protect data.
  • Maintained regular communications with clients to discuss and resolve issues.
  • Evaluated documents to determine property ownership.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
10/2020 to 07/2021
Mental Health Assistant Mount Auburn Hospital Cambridge, MA,
  • During this job i worked with students with behavioral problems and mental disabilities
  • I worked with students of all ages from 6 to 59
  • As a mental health assistant i acquired certain skills dealing with disabled kids and adults as well as behavioral issues.
01/2017 to 09/2020
Entry/Customer Service Gproulx Building Products City, STATE,
  • During this position i did a lot of data
  • I also dealt with customers face to face as well as on the phone.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated closely with colleagues to meet customer needs.
  • Sold or recommended products or services to suit client needs.
  • Met or exceeded customer service metrics by providing excellent customer support.
  • Communicated information to customers about product quality, value and style.
Education and Training
Expected in 03/2021 to to
BS: Business and finance
Strayer University - ,
GPA:
atBroward college this upcoming january criminal justice |, | hollywood , fl Finished the first semester with a 4.0 gpa could not continue due to certain circumstances.
Languages
Spanish:
Full Professional
Negotiated:
English:
Native/ Bilingual
Negotiated:
Japanese:
Limited
Negotiated:

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Resume Overview

School Attended

  • Strayer University

Job Titles Held:

  • Billing Clerk
  • Title Clerk
  • Mental Health Assistant
  • Entry/Customer Service

Degrees

  • BS

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