Billing And Collections Specialist Resume Example BDF LAW GROUP

BILLING AND COLLECTIONS SPECIALIST

Summary

I am a Data Entry specialist that has provided excellent data management and office support. Billing and payment processing expertise with 55 WPM typing speed. I am also detail-oriented and have strong organizational, technical skills as well as offering several years of quality-focus in data processing and coding.

Highlights

Microsoft Office proficiency
Typing 55+ WPM
MS Office Word
MS Office PowerPoint
10 key - 9,000 - KPH
Filing and data archiving
Known Systems (AS400, SPI, C-Arch, P260, Citrix, etc.)

Accomplishments

Accounting Skills

Operated computers programmed with accounting software to record, store, and analyze information.

Experience

02/2016 to 03/2017

Billing and Collections SpecialistBDF LAW GROUP － Addison, TX

Generate invoices for multiple departments.
Maintain multiple databases for entry of invoices for various clients.
Communicate with clients, vendors, and other departments both verbally and in writing to complete or correct any errors.
Perform data entry into various systems from a variety of sources.

Perform research on client inquiries regarding invoices.
Prepare monthly aging reports as directed.
Produce daily reports as required by management.

10/2015 to 02/2016

Insurance Service RepresentativeTRAVELERS INSURANCE － Richardson, TX

Counsel customers/agents on eligibility and policy coverage.
Provide phone requested quotes to customers/agents.
Upgrade coverage and sell new coverage/products to existing customers as appropriate.
Resolve service related complaints and process complex customer calls, answer customer/agent policy and billing inquiries and assist in the handling of irate callers, difficult billing scenarios, etc.
Act as on-line billing systems and agency portal website expert.
Provide proactive agency support as well as assist co-workers in mastering these systems and sell their benefits to the agents.
May provide agency and internal support on information input processes.
Up-sell existing coverage/lines for current customers who are relocating.
Process changes to the policy using the policy writing system.

06/2015 to 10/2015

Member Service CashierSAM'S CLUB － Dallas, TX

Process new members and membership renewal.
Process credit card applications.
Ring up customer purchases and handle any other orders from orders as needed.
Assisted customers with locating items across store.
Accounting of till at end of shift for accuracy.
Completed other tasks such as stocking, organizing, or cleaning.
Help ensure every customer enjoyed a satisfying shopping experience.

04/2014 to 05/2015

Bid Desk SpecialistSAFEGUARD PROPERTIES, LLC － Richardson, TX

Review loan history validating bids for repairs are necessary and accurate for submissions.
Submit details regarding the description and amount of repairs necessary information within defined timeframes.
Create preservation orders as necessary per guidelines for Federal Housing Administration (FHA).
Resolve Discrepancies.
Review and follow up on all open orders with vendors/contractors.
Maintain a working knowledge of Safeguards' business rules, client parameters and investor guidelines.
Correct all errors found in quality control checks within 24 to 48 hours.
Respond to all business communications within 24-48 hours.

08/2012 to 04/2014

Client Account RepresentativeSAFEGUARD PROPERTIES, LLC － Richardson, TX

Maintain assigned client systems.
Make business decisions on behalf of the client regarding the preservation of their properties.
Maintain a working knowledge of Safeguards' business rules, client parameters and investor guidelines.
Run and analyze inspection and preservation reports.
Review client account and Safeguard updates to determine if additional preservation work is needed.
Review contractor updates to determine if property damages, claims, and legal issues are being reported, documented and escalated properly.
Review violations and citations on a property and take appropriate actions to remedy the issue.
Act as a go-to person for our client in regards to questions on proper procedures, timeframes, invoicing, work completed, and specific issues that arise daily.
Create preservation orders per guidelines for Fannie Mae, Freddie Mac, Federal Housing Administration, Conventional and Veterans Affairs.
Professionally communicate with client and/or broker on accounts where business rules may not apply or be easily identifiable.

01/2012 to 06/2012

CashierHOME DEPOT － Bastrop, TX

Assisted customers with locating items in store.
Help customers with final purchases at checkout.
Analyzed and reported monthly reconciliation invoices.
Completed other tasks such as stocking, organizing, or cleaning.
Help ensure every customer enjoyed a satisfying shopping experience.

06/2010 to 05/2012

Program Technician IIMAXIMUS, INC － Austin, TX

Processed new and renewals applications.
Reviewed documents to determine eligibility in the Children's Health Insurance Program.
Identifying potential Medicaid referrals and send to appropriate department for completion.
Analyzed and reported monthly reconciliation invoices.
Updating database in a timely manner when there are changes in circumstances or eligibility status.
Meets individual and unit performance goals and standards.
Microsoft Office 365 ProPlus Windows (All) Etc.

Education

Present

Associates Degree of Applied Science: AccountingEASTFIELD COLLEGE － Mesquite, TXAccounting

February 1997

Associate of Applied Science: Administrative AssistingExecutive Secretarial School of Business － Dallas, TXAdministrative Assisting

Skills

Software: AS400, Citrix
Desktop Software: Microsoft Office, MS Word, MS PowerPoint, MS Excel, MS Access, Windows
Billing Software: Web-based Software (LoanSphere, Black Knight, iClear, Default.Net, etc.)

Resume Overview

Companies Worked For:

BDF LAW GROUP
TRAVELERS INSURANCE
SAM'S CLUB
SAFEGUARD PROPERTIES, LLC
HOME DEPOT
MAXIMUS, INC

School Attended

EASTFIELD COLLEGE
Executive Secretarial School of Business

Job Titles Held:

Billing and Collections Specialist
Insurance Service Representative
Member Service Cashier
Bid Desk Specialist
Client Account Representative
Cashier
Program Technician II

Degrees

Associates Degree of Applied Science : Accounting
Associate of Applied Science : Administrative Assisting

Billing and Collections Specialist Resume Example

Resume Score: 90%

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