Billing Accounting Specialist Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Detail-oriented accounting specialist in Air Export industry verifying pricing and data, analyzing and adjusting shipping details, providing excellent customer service in a fast-paced, deadline driven environment. Solid capabilities in MS Office applications, Excel skills. Strong written and verbal communication skills. Ability to work independently and interface with internal and external customers across various levels of organization. Build strong customer relationships. Proven analytical capabilities and problem-solving skills. Responsive, professional demeanor, customer focused. Excellent organizational skills. Ability to multi-task, prioritize and be flexible with changing business needs, manage deadlines and time constraints.

  • Data Verification
  • Data Entry
  • Report Preparation
  • Invoice Processing
  • Analytical, Detail-oriented
  • Problem-solving skills
  • Customer-focused
  • Ability to multi-task
  • Time management skills (with remote work experience)
  • Organizational skills
  • Strong Written and Verbal Communication skills
  • MS Office
  • Excel
Work History
BILLING/Accounting Specialist, 09/2015 to 09/2019
AirbrideCargo Airlines City, STATE,
  • Responsible for verifying prices in accordance with contractual agreements and agreed upon quotes.
  • Handled large volume of transactions in fast-paced environment, meeting deadlines.
  • Key point of contact for issuance of time sensitive Charges Correction Advice for customers and shipping agents to ensure accurate and timely delivery.
  • Verify all invoice details, including quantity, weights, charges, shipping information, used track and trace, and made adjustments as necessary in computer system.
  • Resolve invoice issues, researched, and resolved discrepancies, corrected shipping, and delivery information.
  • Reviewed backup documents, obtain missing paperwork from office staff, sales agents, and other business units.
  • Interfaced with Sales, customer service, and other staff to ensure data accuracy and compliance to prevent errors, with strong attention to detail.
  • Data entry capturing all data per transaction in operating system.
  • Strong focus on accuracy and timeliness.
  • Excellent file management skills.
  • Maintained excellent working relationships by professionally, efficiently, and timely responding to customer inquiries.
  • Used Excel to analyze large data sets to find and resolve problems and achieve 100% accounting accuracy and eliminate billing errors.
  • Updated and maintained contract information and pricing accurately for 200 individual contracts.
  • Reported financial data.
  • Updated pricing spreadsheets distributed to Sales and other internal teams.
  • Committed in maintaining work environment focused on quality, communication, collaboration, and teamwork.
  • Worked flexible hours, overtime as needed.
SENIOR ASSOCIATE/Quality Assurance Specialist, 10/2006 to 06/2009
Discover Financial Services City, STATE,
  • Experience as team lead for audit, compliance, and Billing within Marketing department.
  • Partnered with management to create, develop and implement quality initiatives, resulting in improved performance, time savings and improved reporting.
  • Administered 30 internal surveys on quarterly basis and tabulated results to increase visibility.
  • Developed and maintained quality assurance procedure documentation.
  • Evaluated system and business processes and ensured efficiency through process improvements and system upgrades.
  • Completed assignments on time.
  • Oversaw Billing team.
  • Maintained careful documentation for all system upgrades and enhancements for department.
  • Made changes to existing SOPs as needed.
  • Performed testing for system enhancements and upgrades, troubleshoot issues.
ASSOCIATE/BUYER, 06/2003 to 10/2006
Discover Financial Services City, STATE,
  • Communicated customers and suppliers to gather and analyze data and place paper orders for Direct Mail marketing campaigns.
  • Coordinated with vendors via phone and email to confirm deliveries; coordinated production scheduling, resolved any delivery issues.
  • Managed PO approvals (up to $500K).
  • Lead for resolution on issues and invoice errors.
  • Educated internal business partners on opportunities for expanding knowledge of new products.
  • Ensured inventory were at optimum levels.
  • Managed creation and implementation of process and reporting improvements with system upgrades.
ASSOCIATE/Information Management Specialist, 01/1999 to 06/2003
Discover Financial Services City, STATE,
  • Experience includes supporting Marketing program Traffic and Billing.
  • Processed vendor invoices with accuracy.
  • Verify invoices to purchase orders to obtain appropriate payment approval.
  • Identify and reconcile any variances between purchase order and vendor invoice.
  • Collaborate with vendors and branch associates to correct invoicing and receiving errors.
  • Investigate discrepancies to determine root cause.
  • Evaluated established systems for invoicing, reporting and data capturing abilities.
  • Carefully documented departmental system upgrades/enhancements.
  • Tested enhancements to determine proper functionality.
Bachelor of Science: Behavioral Science, Expected in
University Of Illinois At Chicago - Chicago, IL

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Resume Overview

School Attended
  • University Of Illinois At Chicago
Job Titles Held:
  • BILLING/Accounting Specialist
  • SENIOR ASSOCIATE/Quality Assurance Specialist
  • ASSOCIATE/Information Management Specialist
  • Bachelor of Science

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