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Billing & A/R Specialist Resume Example

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BILLING & A/R SPECIALIST
OBJECTIVE

To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my business experience to the fullest.

Highlights
  • 14 years of experience
  • Knowledge of Oracle and PeopleSoft
  • Advanced Microsoft Excel
  • Detail-oriented, organized and resourceful.
  • Solid analytical skills
  • Team player
Experience
CDK Global (Formerly known as ADP Dealer Services) September 2014 to Current Billing & A/R Specialist
Hoffman Estates, IL

•Responsible for analyzing and completing complex Billing transactions in an Oracle System with accuracy and clarity to invoice clients accurately.

•Performed billing/AR-related transactions in Oracle, including: Bad Debt Write-Off Requests, Client Refunds, Deposit Application Requests, Bulk Upload Credits, Payment Relationship Requests, Receipt Application for payments, Recurring Charge Moves, Service Contract Adjustments, Usage Rate Change Requests, CVR EFT Flag Requests

•Ensured that appropriate approvals have been requested for any billing changes

•Effectively worked cross functionally with departments within CDK Global in order to resolve problems and verify validity of Oracle transactions

•Participated in Oracle testing for a new processes

•Corrected and updated documentation for Life Check process

•Analyzed and resolved QA Hold errors in oracle accounts to enable monthly invoice execution

•Created excel templates for manual billing files that show trend analysis of month over month billing (20% of monthly revenue)

•Processed billing adjustments and corrections on a timely basis

•Responded quickly and effectively to branch queries with focus on issue resolution

•Ensured that billing processes comply with Sarbanes-Oxley and corporate policies

•Contributed to a cooperative team environment in which cross functions are assumed as necessary in order to meet department deadlines and goal

•Responsible for performing on the job training to others and recommending process improvements
ROBERT HALF, INC March 2013 to September 2014 Billing Analyst
Hoffman Estates, IL
  • Conducted research to resolve customer billing issues and inquiries in a timely manner.
  • Worked under tight deadlines to prepare rebate accrual schedules, processed journal entries and check requests.
  • Set up complex special billing accounts in PeopleSoft
  • Billed customers through various VMS tools.
  • Managed Wells Fargo account using Oracle Database.Billed approximately $700,000 / week. Improved productivity by using Pivot Tables and Vlookups for Wells Fargo account (reduced processing time from 8 to 3 hours)
  • Learned the intricacies of CyberSource (credit card software) processing and trained co-workers
  • Reduced processing time from 8 hours to 1 hour for Rebate Accrual schedule preparation by using Pivot Tables.
  • Cross-trained and provided back-up for other billing analysts and billing processors.
ROBERT HALF, INC January 2004 to March 2013 Special Billing Processor
Hoffman Estates, IL
  • Created special billing invoices according to client billing specifications
  • Billed clients through various websites
  • Processed credit card transactions in the amount of $600,000 - 800,000 / week
  • Trained new and temporary employees
  • Assisted external auditors with information and documents
NEW AMERICAN HOMES, INC January 2001 to January 2004 Staff Accountant/Full Charge Bookkeeper
  • Managed and maintained a general ledger system to accurately track company billings, payroll, expenses, assets and liabilities.
  • Proofed A/P entries, monitored A/R, reconciled accounts, processed payroll, filed tax forms, prepared bank reconciliations.
  • Assisted with preparing budgets and reports including Balance Sheet and Income Statement.
  • Provided general office support.
Education
Keller Graduate School of Management Graduate Certificate in Accounting Chicago, IL GPA: GPA: 3.86

GPA: 3.86 Completed Becker CPA Review course.
St. Petersburg State Academy of Forest Engineering 2000 St Petersburg, Russia

Master of Science degree in Management and Bachelor's degree in Business Administration.
Skills

Microsoft Office: Word, Advanced Excel, Outlook; Systems: Oracle, People Soft Financials 7.0; People Soft Financials 9.0; MicroJ Plus; Quickbooks; Bilingual –Fluent in Russian; Sarbanes-Oxley Compliance (SOX); JP Morgan; Flash System; Reflection FTP Client Program; SharePoint; Data Warehouse


Ability to effectively communicate, influence, and interface with external & internal customers including upper management in order to attain objective at hand; Multi-tasking, organizational, and follow-up skills; Self-starter, self- motivated; Goal oriented as well as a solid team player; Exceptional organizational skills and attention to detail; Work well in environment with firm deadlines; results oriented; Demonstrate ability to take initiative and achieve results in a fast-paced and changing environment.Expertise with analytical reporting using Advanced Excel features like Pivot Tables and Vlookups, etc.



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Resume Overview

Companies Worked For:

  • CDK Global (Formerly known as ADP Dealer Services)
  • ROBERT HALF, INC
  • NEW AMERICAN HOMES, INC

School Attended

  • Keller Graduate School of Management
  • St. Petersburg State Academy of Forest Engineering

Job Titles Held:

  • Billing & A/R Specialist
  • Billing Analyst
  • Special Billing Processor
  • Staff Accountant/Full Charge Bookkeeper

Degrees

  • Graduate Certificate in Accounting

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