LiveCareer-Resume

bilingual teller resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
  • Possess excellent communication and inter-personal skills
  • Perform effectively despite sudden deadlines and changing priorities
  • Proven ability to identify, analyze, and solve problems
  • Highly reliable self-starter; can be counted on to complete assignments
  • Proven competence in working with others in a team effort
Skills
  • Relationship building and management
  • Night and safe deposit procedures
  • Accounting systems and software
  • Spanish speaking
  • Compliance, banking laws and regulations
  • Excellent time management skills
  • Cash Handling
  • Math aptitude
  • Cash handling expertise
  • Positive
  • Rapid data entry skills
  • Business Development
  • Problem-solving skills
  • Relationship building
  • Multi-tasking strength
  • Excellent people skills
  • Professional demeanor
  • Financial Management
  • Business administration
  • Verbal and written communication
  • Negotiation
  • Computer proficiency
  • Detail-oriented
  • Operations management
  • Sales and marketing
  • Supervision
Work History
Bilingual Teller , 02/2021 to Current
M&T BankEssex, MD,
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Bolstered understanding of banking products and services by enrolling in available training classes and seminars offered to bank tellers.
  • Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier’s checks.
  • Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.
  • Assisted clients with various questions and concerns related to their accounts and bank products.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Logged cashier's checks and other transactions to maintain accuracy of account records.
  • Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction ratings.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Sales Associate/Cashier, 07/2017 to 06/2021
Ollie's Bargain OutletChillicothe, OH,
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
Hostess, 07/2016 to 07/2017
Shepherd Of The ValleyHowland Corners, OH,
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Managed event contracts, including estimates, event profiles and post-event summaries.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Mortgage Collector, 06/2014 to 11/2014
Us BankGlenwood Springs, CO,
  • Interviewed clients by telephone or in-person to gather financial information.
  • Calculated clients' available monthly income to meet debt obligations.
  • Assessed individual client situations and made targeted recommendations for products and services to resolve specific situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Ensure to follow Fair Debt Collections Practices Act (FDCPA).
  • Negotiate payment arrangements with customer to avoid mortgage delinquency, foreclosures and repossessions.
  • Ensure to follow Fair Debt Collections Practices Act (FDCPA).
  • Work in accordance with consumer privacy laws and company procedures.
  • Contact debtors regarding status of account and fees past due.
  • Determine debtor’s financial ability to offer alternate payment programs and methods.
  • Perform skip tracking to locate debtors with incorrect contact information.
  • Document and maintain all incoming and outgoing collection efforts in accordance with the established standards. (Updated phone numbers, Letters, Mailing addresses, etc.)
  • Address inquiries and issues of debtors in a timely and professional manner.
  • Provide excellent and outstanding services to debtors.
  • Monitor and manage mortgage delinquency reporting activities.
  • Perform general clerical duties as needed.
  • Cross-train staff on collection process and procedures
Education
Associate of Arts: Art, Expected in
Craven Community College - New Bern, NC
GPA:
  • Graduated summa cum laude
  • Graduated in Top 2 % of Class
  • Graduated with 4.0 GPA
  • Member of Phi Theta Kappa
  • Minored in Accounting
Bachelor of Arts: Business Management And Leadership, Expected in 06/2021
Bellevue University - Bellevue, NE
GPA:
  • Graduated with 4.0 GPA
  • Dean's List 4.0 GPA Summer 2020
  • Dean's List 4.0 GPA Fall 2020
Skills

Relationship building and management

:

Night and safe deposit procedures

:

Accounting systems and software

:

Spanish speaking

:

Compliance, banking laws and regulations

:

Excellent time management skills

:

Cash Handling

:

Math aptitude

:

Cash handling expertise

:

Positive

:

Rapid data entry skills

:

Business Development

:

Problem-solving skills

:

Relationship building

:

Multi-tasking strength

:

Excellent people skills

:

Professional demeanor

:

Financial Management

:

Business administration

:

Verbal and written communication

:

Negotiation

:

Computer proficiency

:

Detail-oriented

:

Operations management

:

Sales and marketing

:

Supervision

:
Languages
Spanish:
Native or Bilingual
Negotiated:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Craven Community College
  • Bellevue University

Job Titles Held:

  • Bilingual Teller
  • Sales Associate/Cashier
  • Hostess
  • Mortgage Collector

Degrees

  • Associate of Arts
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: