LiveCareer-Resume

bilingual teller resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
  • Possess excellent communication and inter-personal skills
  • Perform effectively despite sudden deadlines and changing priorities
  • Proven ability to identify, analyze, and solve problems
  • Highly reliable self-starter; can be counted on to complete assignments
  • Proven competence in working with others in a team effort
Skills
  • Relationship building and management

  • Night and safe deposit procedures

  • Accounting systems and software

  • Spanish speaking

  • Compliance, banking laws and regulations

  • Excellent time management skills

  • Cash Handling

  • Math aptitude

  • Cash handling expertise

  • Positive

  • Rapid data entry skills

  • Business Development

  • Problem-solving skills

  • Relationship building

  • Multi-tasking strength

  • Excellent people skills

  • Professional demeanor

  • Financial Management

  • Business administration

  • Verbal and written communication

  • Negotiation

  • Computer proficiency

  • Detail-oriented

  • Operations management

  • Sales and marketing

  • Supervision

Education
Bellevue University Bellevue, NE Expected in 06/2021 Bachelor of Arts : Business Management And Leadership - GPA :
  • Graduated with 4.0 GPA
  • Dean's List 4.0 GPA Summer 2020
  • Dean's List 4.0 GPA Fall 2020
Craven Community College New Bern, NC Expected in 12/2018 Associate of Arts : Art - GPA :
  • Graduated summa cum laude
  • Graduated in Top 2 % of Class
  • Graduated with 4.0 GPA
  • Member of Phi Theta Kappa
  • Minored in Accounting
Work History
M&T Bank - Bilingual Teller
Olney, MD, 02/2021 - Current
  • Built and strengthen customer relationships by leveraging excellent interpersonal and communication skills.
  • Bolster understanding of banking products and services by enrolling in available training classes and seminars offered to bank tellers.
  • Process daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier’s checks.
  • Accurately maintain records of each transaction and ensured all documentation and paperwork was in place and within compliance.
  • Assist clients with various questions and concerns related to their accounts and bank products.
  • Uphold strict financial controls by keeping funds secure and accurately transferring monies.
  • Log cashier's checks and other transactions to maintain accuracy of account records.
  • Enthusiastically greet customers and offer dedicated service during entire transaction, improving bank satisfaction ratings.
  • Complete highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provide account services to customers by receiving deposits and payments, cashing checks, issuing withdrawals, and recording night and mail deposits.
  • Issue cashier’s checks, money orders, and series e bonds.
  • Answer questions in person or on telephone and refer customers to other bank services, as necessary.
  • Record transactions by logging cashier’s checks, money orders, and other special services; preparing currency transaction reports.
  • Inform customers of bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.
  • Balance the vault
  • Operate drive-thru window as needed.
  • Take orders for checks, exchange foreign currencies, completing safe-deposit box procedures, and provide special statements copies to customer when requested.
  • Change contact information such address and phone number on the customer's account.
  • Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.
  • Maintain supply of cash and currency and turn in excess cash and mutilated currency to head teller.
  • Comply with bank operations and security procedures
  • Maintain customer confidence and protect bank operations by keeping information confidential.
Petco - Sales Associate/Cashier
Chula Vista, CA, 07/2017 - Current
  • Offer each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Train new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Answer questions about store policies and concerns to support positive customer experiences.
  • Greet customers and help with product questions, selections, and purchases including in-store and e-service transactions.
  • Stock merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Greet customers, help locate merchandise and suggest suitable options.
  • Support loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Assist customers with locating and choosing merchandise in any store department.
  • Use consultative sales approach to understand customer needs and recommend relevant offerings.
Us Bank - Mortgage Collector
Barberton, OH, 06/2014 - 11/2014
  • Interviewed clients by telephone or in-person to gather financial information.
  • Calculated clients' available monthly income to meet debt obligations.
  • Assessed individual client situations and made targeted recommendations for products and services to resolve specific situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Ensure to follow Fair Debt Collections Practices Act (FDCPA).
  • Negotiate payment arrangements with customer to avoid mortgage delinquency, foreclosures and repossessions.
  • Ensure to follow Fair Debt Collections Practices Act (FDCPA).
  • Work in accordance with consumer privacy laws and company procedures.
  • Contact debtors regarding status of account and fees past due.
  • Determine debtor’s financial ability to offer alternate payment programs and methods.
  • Perform skip tracking to locate debtors with incorrect contact information.
  • Document and maintain all incoming and outgoing collection efforts in accordance with the established standards. (Updated phone numbers, Letters, Mailing addresses, etc.)
  • Address inquiries and issues of debtors in a timely and professional manner.
  • Provide excellent and outstanding services to debtors.
  • Monitor and manage mortgage delinquency reporting activities.
  • Perform general clerical duties as needed.
  • Cross-train staff on collection process and procedures

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Bellevue University
  • Craven Community College

Job Titles Held:

  • Bilingual Teller
  • Sales Associate/Cashier
  • Mortgage Collector

Degrees

  • Bachelor of Arts
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: