LiveCareer-Resume

bilingual teller resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Results-driven bringing progressive background in different environments. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches.

Motivated banking professional committed to quality customer service and possessing superb communication skills. Builds customer loyalty by resolving problems and quickly processing transactions. Over 3 years of progressive experience in retail banking.

Versatile Banking professional uniquely successful at cross-selling bank products and services. Hardworking and outgoing team member skilled in cash handling and management principles. Impressive background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind.

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.

Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.

Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.

Skills
  • Sales Goals
  • Customer Transactions
  • ATM Balancing
  • Bill Payment Receipt
  • Data Security and Validation
  • Check Cashing
  • Customer Referrals
  • Calculator Usage
  • Financial Statements
  • Spanish Speaking
  • Teller Auditing
  • Safe Deposit Box Oversight
  • Currency Packaging
  • Cash Dispenser Operation
  • Credit Management
  • Currency Exchange
  • Leading Seminars
  • Bank Services and Products Recommendation
  • Team Cooperation
  • Fee Calculation
  • Cash Vault Auditing
  • Account Security
  • Balance Transfers
  • Business Systems
  • Fraud Detection
  • Special Assignments
  • Policy and Procedure Adherence
  • Mortgages and Loans
Work History
Bilingual Teller, 09/2021 to Current
M&T BankDelanco, NJ,
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Handled various accounting transactions.
  • Calculated fees due, interest and change for customer transactions.
Team Lead, 04/2020 to 09/2021
The Travelers CompaniesNaperville, IL,
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
Driver Helper, 12/2017 to 03/2021
Great Lakes Coca-Cola BottlingSchofield, WI,
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Displayed very good communication and customer service skills.
  • Lifted and carried packages weighing up to Number pounds.
  • Exhibited good attendance, work habits and willingness to learn job functions.
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Prevented damage to packages and products by correctly securing loads.
  • Completed required product or package delivery documentation.
  • Moved items onto truck using equipment such as forklifts.
Customer Service Representative, 02/2014 to 06/2016
National Express CorporationCumberland, RI,
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
Education
Master Of Computational Finance (or Quantitative Finance): Bachelor Degree Finance , Expected in 05/2023
Miami Dade College - Miami, FL
GPA:
High School : Actuarial Science, Expected in 06/2016
Instituto Humanitas - Caracas ,
GPA:

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Resume Overview

School Attended

  • Miami Dade College
  • Instituto Humanitas

Job Titles Held:

  • Bilingual Teller
  • Team Lead
  • Driver Helper
  • Customer Service Representative

Degrees

  • Master Of Computational Finance (or Quantitative Finance)
  • High School

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