Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Upbeat, customer-focused Sales Associate with 10+ years of experience in a professional environment. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Personable Wireless Sales Associate with a background exceeding monthly sales quotas and a personality that engages customers. Used to working in fast-paced environments. Looking to join an organization in a stable and excelling work environment.

  • Interpersonal and written communication
  • Sales assistance
  • Technology knowledge
  • Leadership
  • Active listening
  • Conflict resolution
  • Organizational skills
  • Teambuilding
  • Maintenance & Repair
  • Working collaboratively
  • Team management
  • Reliable and trustworthy
  • Friendly, positive attitude
  • Customer service
  • Supervision
Bilingual Mobile Expert, 04/2021 - Current
Toro Company Lake Mills, WI,
  • Welcomed guests and asked open-ended questions to best determine which products would meet needs.
  • Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
  • Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
  • Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
  • Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
  • Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
  • Used on-site computer systems to access figures and documentation associated with available service plans.
  • Listened to customer needs, chose appropriate products and spent time explaining each item's functions and features.
  • Monitored inventory and restocked shelves when product orders arrived.
  • Sold wireless packages and devices to customers.
  • Opened the Store at an appropriate time to ensure we are well prepared for the day's work.
Amazon Delivery Charger, 09/2021 - 10/2021
Pactiv Franklin Park, IL,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Notified customers of delays to decrease calls to support.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Directed product loading and checked load balance to prevent on-road incidents.
  • Applied defensive driving and safety techniques to prevent accidents.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remain in proper working condition.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Loaded and unloaded 1 VAN each day.
Quality Inspector, 08/2020 - 11/2020
BMW Manufacturing City, STATE,
  • Notified supervisors about production problems and helped identify and correct concerns.
  • Documented, filed and maintained proper inspection records and quality assurance documents.
  • Inspected, tested and measured materials, products and installations against specifications.
  • Completed evaluations by properly using various gauges, tools and equipment.
  • Assessed finished items for defects and ordered reworks to eliminate irregularities.
  • Measured product dimensions to assess compliance with specifications.
  • Documented inspection information and compiled data into reports for dissemination to management.
  • Followed industry standards and manufacturer instructions to calibrate measurement tools.
  • Tracked findings and updated computer tracking system with documented assessments.
Night Shift Manager, 04/2019 - 03/2020
Bojangles' Famous Chicken 'n Biscuits City, STATE,
  • Managed restocking, cleaning and organizing of customer-facing and back-end areas.
  • Served types of customer needs and resolved problems to satisfaction.
  • Assigned tasks based on operational needs and individual strengths.
  • Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
  • Produced nightly audit reports and updates to maintain accurate business records.
  • Kept facilities secure and workers safe with proactive premises monitoring.
  • Reviewed register count and bank deposits for proper amounts of currency.
  • Reviewed schedules to keep stores under leadership properly staffed.
  • Cross-trained in every store role to maximize operational knowledge.
  • Set sales targets and implemented action plans for achieving set objectives.
Education and Training
High School Diploma: , Expected in 06/2010
Berea High School - Greenville, SC,

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  • Berea High School

Job Titles Held:

  • Bilingual Mobile Expert
  • Amazon Delivery Charger
  • Quality Inspector
  • Night Shift Manager


  • High School Diploma

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