Bilingual Individual Taxpayer Advisory Specialist Resume Example Company Name

BILINGUAL INDIVIDUAL TAXPAYER ADVISORY SPECIALIST

Professional Summary

A bilingual tax specialist with highly proficient in English and Spanish who seeks to become a translator for the IRS. Over 19 years of experience in IRS individual and business accounts and tax law. Twice detailed/promoted as a translator to LPTS. Knowledgeable of IRS organizational goals.

Skills

Spanish and English proficiency
Research
Writing and editing
Team work and collaboration with other business units
Translation

Process management
Organized and detailed
Clear communicator of complex ideas
Self-motivated
Culturally sensitive
Strong linguistics background

Work History

Bilingual Individual Taxpayer Advisory Specialist, 09/2007 to Current
Company Name – City, State

40 hours a week
Conduct interviews in Spanish, English and French with taxpayers to determine their tax situation, and with over-the-phone interpreters when needed
Confer with taxpayers, tax practitioners and accountants to explain issues involving applicability of tax law, regulations, revenue procedures, notices
Perform research of accounts, tax law and procedures
Perform analysis and necessary computations, to recommend adjustments to IMF and BMF customers' accounts
Promote Internal Revenue Service alternate ways of obtaining services
Stay informed of current tax law developments and guidance that affect taxpayers visiti TAC
Assist manager with the Remittance Strategy for Cash Conversion at our TAC
Analyze financial statements; release levies and obtain lien releases for taxpayers; issue sailing permits and authenticate documents for ITIN applicants
Prepare tax returns at VITA centers (Voluntary character)
Serve as an on-the-job instructor when required
Conduct short workshops on ITIN, RSPCC and other pertinent topics
Write quick notes, and issue lien payoff and correspondex letters to taxpayers

Translator, 08/2019 to 11/2019
Company Name – City, State

40 hours a week
Translated tax forms; technical information, training material, instructions, charts and other materials from English to Spanish, and from Spanish to English.
Translated work on Adobe and MS Office.
Researched legal, finance and accounting concepts to translate accurately training material and presentations for LB&I and the Taxpayer Advocate Service
Consulted the translation of terms and concepts with analysts, FUNDEU and the Royal Academy of the Spanish Language always taking in consideration the variety of Spanish spoken in the Continental U.S. as compared to the one in Spain, Central and South America, and Puerto Rico
Consulted Publication 850, writing style guides, collocation and word dictionaries

Bilingual Contact Representative, 09/2000 to 08/2007
Company Name – City, State

40 hours a week
Assisted and advised Spanish-speaking taxpayers from continental U.S., U.S. possessions and territories
Provided Individual Master File and Business Master File taxpayers assistance with tax law inquiries,accounts, bills or notices received
Explained notices and advised callers how to answer; or took corrective actions such as adjustments, payment tracers
CPE instructor
Wrote Spanish CPE material and was part of the Spanish Cadre
Directed a territory focus group

Adjunct English Instructor, 08/1995 to 12/1998
Company Name – City, State

Full load
Taught reading, writing and conversation in applying variety of instructional techniques for speakers of English as a second language
Organized School of General Studies, English Department's Annual Literary Contest
Completed 30 graduate credits in English language and literature
Co-authored English in Puerto Rico, English Today. Volume 14 , Issue 1, pp. with Joan Fayer, Judith Castro and Miriam Plata

Education

Master of Science: TESL, 08/1984
State University of New York - City

Coursework included Language Acquisition, ESL teaching methodology, Basic German ,Reading, Philosophy of Education, Psychology of Education
TESL Internship at Cushing Academy, Ashburnham, Massachusetts
Volunteer work as an ESL instructor at the Arab Home for Handicapped Children in Bethlehem, then West Bank, Israel

Bachelor of Science: English Literature, 05/1982
State University of New York - City

Major: English Literature
Minor: French
Graduated in Top 10% of Class
Coursework in Latin American Literature and African affairs

Non-degree Graduate Courses: English LanguageUniversity of Puerto Rico - City, State

Completed 30 graduate courses towards a Masters in English between August 1997 and December 1999. Course titles as follows:

Drama and Poetry of the English Speaking Caribbean, Seminar in Critical Writing, Sociolinguistics of Creole Languages, Seminar in English Phonology, The Romantic Quest (Literature), Dialectology of English, Syntax I, Problems in the Analysis of Contemporary English, Acquisition of Language and English Phonology.

Some College (No Degree): AccountingColegio Tecnológico De San Juan - City

Coursework in basic accounting

Resume Overview

School Attended

State University of New York
University of Puerto Rico
Colegio Tecnológico De San Juan

Job Titles Held:

Bilingual Individual Taxpayer Advisory Specialist
Translator
Bilingual Contact Representative
Adjunct English Instructor

Degrees

Master of Science : TESL , 08/1984
Bachelor of Science : English Literature , 05/1982
Non-degree Graduate Courses : English Language
Some College (No Degree) : Accounting

Bilingual Individual Taxpayer Advisory Specialist Resume Example

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