Bilingual HR AdministratorApr 2016 - Current
PhydataGoodlettsville, TN
Administration of screening and interviewing applicants, orienting
new employees and employee benefit programs. Maintaining human resources
records by recording new hires, transfers, terminations, changes in job
classifications, tracking WC, FMLA and LOA time. Orientation of new employees
by providing orientation information packets, reviewing company policies, gathering
withholding and other payroll information, explaining and obtaining signatures
for benefit programs.
Bilingual HR CoordinatorSep 2015 - Apr 2016
PhydataGoodlettsville, TN
Responsible for the coordination of administrative functions
for the Human Resources Department across multiple campus locations as
assigned. Attention to detail, multi-tasking and customer service in a fast
paced matrix environment. I provide administrative support for meetings,
initiatives and projects, both planned and unplanned. Fully responsible for the
entire on-boarding process of all new hires.
Bilingual Self Pay Rep Feb 2015 - Sep 2015
PhydataGoodlettsville, TN
Dedicated obtain resolution for patient account balances by
contacting English and Spanish speaking patients. Successfully setting patients
up on acceptable payment arrangements in accordance to guidelines, monitoring
and obtaining timely monthly payments, and making sure patient accounts are
satisfied while complying with HIPPA regulations.
Cocktail Waitress/Trainer Jun 2013 - Jan 2015
Sam's Sports Grill Hendersonville, TN
Greeted customers entering the store to ascertain what each
customer wanted or needed. Earned management trust by serving as key holder,
responsibly opening and closing store. Politely assisted customers in person
and via telephone. Provided an elevated customer experience to generate a loyal
clientele. Assisted customers with food selection, inquiries and order
customization requests. Scored in top 10% of employees in successful resolution
of issues
Sales RepresentativeFeb 2012 - Dec 2012
CarMax Auto Sales Madison, TN
Greeted customers entering the store to ascertain what each
customer wanted or needed. Politely assisted customers in person and via
telephone. Recommended, selected and helped locate and obtain out-of-stock
product based on customer requests. Ensured superior customer experience by
addressing customer concerns, demonstrating empathy and resolving problems on
the spot. Recipient of multiple positive reviews acknowledging dedication to
excellent customer service.
