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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Organized and efficient Office Clerk . Highly skilled in office administration, data organization, proofreading database and word processing.
Skills
Word, Outlook, Windows XP, 35-40 wpm, ten key, team player, punctual, responsible, Aries, Sirus program (10+ years)
Work History
Bilingual Clerk, 11/2011 - Current
Ghx Industrial Houston, TX,
  • Assist teachers in grades 5th and 6th class during reading time with Read 180 program.
  • Work in the main office help with all Translations and any paperwork that It needed to translate.
  • Assist the Principal & Vice Principal with any  translations with parents.
  • Translate meetings when needed by teachers as well as the paperwork .
  • Translate parent conferences.
  • Assistant Vice Ptincipal with setting up meetings with board panel
  • ELD aide, Data Entry.
  • Yard Duty Aide for grades 5-8 Accomplishments workshops for translators EIP Translator.
  • Entered numerical data into databases in a timely and accurate manner.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Entered numerical data into databases in a timely and accurate manner.
  • Assisted with receptionist duties, file organization .
Fron Desk Receptionist, 02/2011 - 09/2011
Jacobo Physical Therapy City, STATE,
  • Answered and quickly redirected  calls through out the day.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous patients.


  • Maintained a clean reception area, including lounge and associated areas.


Answering Service Dispatcher / Assistant, 04/2009 - 09/2010
All Valley Answering Service City, STATE,
  • Answer a very high volume of calls for clients.
  • Receptionist, well spoken operator, dispatch calls to doctor's and.
  • different types of offices, Customer Service, telecommunications, send out messages via email/ fax, excellent.
  • computer skills, responsible for sending and receiving genuine and dependable messages.
  • Accurately documented, researched and resolved customer service issues.
  • Mastery of customer service management systems and databases.
  • Conducted performance reviews for all Customer Service Representatives to reduce resolution time and improve customer satisfaction rates.
  • Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.
  • Effectively managed a high-volume of inbound and outbound customer calls.
Receptionist, 09/2005 - 02/2009
Toluca Lake Chiropractic City, STATE,
  • Answered and quickly redirected calls to appropriate Doctor.
  •  
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted numerous patients.
  • Entered numerical data into databases in a timely and accurate manner.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Assisted with receptionist duties, file organization and research and development.
Phone Specialist, 12/2004 - 09/2005
H&R Block City, STATE,
  • Greet clients when answering the phone, imputing appointments, Data entry, provide correct information about.
  • rapid refunds, products and services, take messages thoroughly, give tax training school information, assist.
  • in maintaining proper phone center appearance and cleanliness, other duties as assigned.
Languages
Bilingual(English/Spanish Fluent)
Education
High School Diploma: , Expected in 1993
-
Sylmar High School - Sylmar, CA
GPA:

Medical Administraction: Certification, Expected in Current
-
Ashworth College - Online courses,
GPA:

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Resume Overview

School Attended

  • Sylmar High School
  • Ashworth College

Job Titles Held:

  • Bilingual Clerk
  • Fron Desk Receptionist
  • Answering Service Dispatcher / Assistant
  • Receptionist
  • Phone Specialist

Degrees

  • High School Diploma
  • Medical Administraction

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