Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Organized and efficient Office Clerk . Highly skilled in office administration, data organization, proofreading database and word processing.
Skills
| Word, Outlook, Windows XP, 35-40 wpm, ten key, team player, punctual, responsible, Aries, Sirus program (10+ years) |
Work History
Bilingual Clerk, 11/2011 - Current
Ghx Industrial – Houston, TX,
Ghx Industrial – Houston, TX,
- Assist teachers in grades 5th and 6th class during reading time with Read 180 program.
- Work in the main office help with all Translations and any paperwork that It needed to translate.
- Assist the Principal & Vice Principal with any translations with parents.
- Translate meetings when needed by teachers as well as the paperwork .
- Translate parent conferences.
- Assistant Vice Ptincipal with setting up meetings with board panel
- ELD aide, Data Entry.
- Yard Duty Aide for grades 5-8 Accomplishments workshops for translators EIP Translator.
- Entered numerical data into databases in a timely and accurate manner.
- Organized forms, made photocopies, filed records and prepared correspondence and reports.
- Entered numerical data into databases in a timely and accurate manner.
- Assisted with receptionist duties, file organization .
Fron Desk Receptionist, 02/2011 - 09/2011
Jacobo Physical Therapy – City, STATE,
Jacobo Physical Therapy – City, STATE,
- Answered and quickly redirected calls through out the day.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Greeted numerous patients.
- Maintained a clean reception area, including lounge and associated areas.
Answering Service Dispatcher / Assistant, 04/2009 - 09/2010
All Valley Answering Service – City, STATE,
All Valley Answering Service – City, STATE,
- Answer a very high volume of calls for clients.
- Receptionist, well spoken operator, dispatch calls to doctor's and.
- different types of offices, Customer Service, telecommunications, send out messages via email/ fax, excellent.
- computer skills, responsible for sending and receiving genuine and dependable messages.
- Accurately documented, researched and resolved customer service issues.
- Mastery of customer service management systems and databases.
- Conducted performance reviews for all Customer Service Representatives to reduce resolution time and improve customer satisfaction rates.
- Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.
- Effectively managed a high-volume of inbound and outbound customer calls.
Receptionist, 09/2005 - 02/2009
Toluca Lake Chiropractic – City, STATE,
Toluca Lake Chiropractic – City, STATE,
- Answered and quickly redirected calls to appropriate Doctor.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Greeted numerous patients.
- Entered numerical data into databases in a timely and accurate manner.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Organized forms, made photocopies, filed records and prepared correspondence and reports.
- Assisted with receptionist duties, file organization and research and development.
Phone Specialist, 12/2004 - 09/2005
H&R Block – City, STATE,
H&R Block – City, STATE,
- Greet clients when answering the phone, imputing appointments, Data entry, provide correct information about.
- rapid refunds, products and services, take messages thoroughly, give tax training school information, assist.
- in maintaining proper phone center appearance and cleanliness, other duties as assigned.
Languages
Bilingual(English/Spanish Fluent)
Education
High School Diploma: , Expected in 1993
Sylmar High School - Sylmar, CA
Sylmar High School - Sylmar, CA
Medical Administraction: Certification, Expected in Current
Ashworth College - Online courses,
Ashworth College - Online courses,
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School Attended
- Sylmar High School
- Ashworth College
Job Titles Held:
- Bilingual Clerk
- Fron Desk Receptionist
- Answering Service Dispatcher / Assistant
- Receptionist
- Phone Specialist
Degrees
- High School Diploma
- Medical Administraction
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