Bilingual Clerk Resume Example Edison Middle School

BILINGUAL CLERK

Professional Summary

Organized and efficient Office Clerk . Highly skilled in office administration, data organization, proofreading database and word processing.

Skills

Word, Outlook, Windows XP, 35-40 wpm, ten key, team player, punctual, responsible, Aries, Sirus program (10+ years)

Languages

Bilingual(English/Spanish Fluent)

Work History

Bilingual Clerk12/2011 to Current
Edison Middle School – Bakersfield, CA

Assist teachers in grades 5th and 6th class during reading time with Read 180 program.
Work in the main office help with all Translations and any paperwork that It needed to translate.
Assist the Principal & Vice Principal with any translations with parents.
Translate meetings when needed by teachers as well as the paperwork .
Translate parent conferences.
Assistant Vice Ptincipal with setting up meetings with board panel
ELD aide, Data Entry.
Yard Duty Aide for grades 5-8 Accomplishments workshops for translators EIP Translator.
Entered numerical data into databases in a timely and accurate manner.
Organized forms, made photocopies, filed records and prepared correspondence and reports.
Entered numerical data into databases in a timely and accurate manner.
Assisted with receptionist duties, file organization .

Fron Desk Receptionist03/2011 to 10/2011
Jacobo Physical Therapy – Bakersfield, CA

Answered and quickly redirected calls through out the day.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous patients.

Answering Service Dispatcher / Assistant05/2009 to 10/2010
All Valley Answering Service – Sylmar, CA

Answer a very high volume of calls for clients.
Receptionist, well spoken operator, dispatch calls to doctor's and.
different types of offices, Customer Service, telecommunications, send out messages via email/ fax, excellent.
computer skills, responsible for sending and receiving genuine and dependable messages.
Accurately documented, researched and resolved customer service issues.
Mastery of customer service management systems and databases.
Conducted performance reviews for all Customer Service Representatives to reduce resolution time and improve customer satisfaction rates.
Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.
Effectively managed a high-volume of inbound and outbound customer calls.

Receptionist10/2005 to 03/2009
Toluca Lake Chiropractic – Toluca, CA

Answered and quickly redirected calls to appropriate Doctor.
Answered and managed incoming and outgoing calls while recording accurate messages.
Greeted numerous patients.
Entered numerical data into databases in a timely and accurate manner.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Organized forms, made photocopies, filed records and prepared correspondence and reports.
Assisted with receptionist duties, file organization and research and development.

Phone Specialist12/2004 to 09/2005
H&R Block – Van Nuys, CA

Greet clients when answering the phone, imputing appointments, Data entry, provide correct information about.
rapid refunds, products and services, take messages thoroughly, give tax training school information, assist.
in maintaining proper phone center appearance and cleanliness, other duties as assigned.

Education

High School Diploma: 1993Sylmar High School-Sylmar, CA

Medical Administraction: CertificationCurrentAshworth College- Online courses

Resume Overview

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School Attended

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Degrees