bhp and ed tech 3 resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Compassionate Educational Technician with 4 and a half years of experience. 8 years of experience as a BHP. Expert in conflict resolution and working closely with parents and administrators to ensure student success. Qualified to work with k-12 students across diverse environments and disability's.

  • Learning and development
  • Classroom integration
  • Conflict mediation
  • Curriculum implementation
  • Individual instruction
  • Behavior modification
  • Enrichment activities
  • Multidisciplinary team collaboration
  • Educational support
  • Teacher assistance
  • Technology-based strategies
  • Social integration
  • Reporting requirements
  • Reliable and trustworthy
  • Flexible
  • Computer skills
  • Communication
BHP and Ed Tech 3, 4/3/17 - Current
Saratoga Hospital Mechanicville, NY,
  • Collaborated with teachers on independent learning plans.
  • Worked with students in specialized classrooms.
  • Helped plan lessons for Art, English, Science and reading students.
  • Handled conflict resolution between students and administrative staff.
  • Contacted families about student progress.
  • Maintained focused, inclusive and supportive learning environments.
  • Completed documentation on student behaviors, interventions and results.
  • Created and distributed instructional materials for group and one-on-one use.
  • Attended conferences, workshops and seminars to increase job-related knowledge.
BHP and DSP, 8/1/14 - 3/15/14
Xero Shoes Broomfield, CO,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Documented client progress in charts and logbooks.
  • Improved patient outlook and daily living through compassionate care.
  • Served meals and assisted immobile or disabled individuals with eating.
  • Assisted client with personal hygiene, including brushing teeth, med management, washing, and popper hand hygiene.
  • Partnered with interdisciplinary teams to implement care plans.
  • Built strong and trusting rapport with clients and loved ones.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Recorded client status progress and challenges in logbooks and reports.
  • Checked mail, shopped for groceries and handled bill payments.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Coached patients on at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
Food and Nutrition Representative, 2011 - 2014
Maine General Medical Center City, STATE,
  • Selected foods appropriate for individual patients dietary needs.
  • Delivered food to patients and asked if meal met dietary needs.
  • Developed diets to meet nutritional requirements for people with special conditions.
  • Calculated calories, sugar, sodium and other nutrition information to monitor and maintain patients' intake.
  • Planned menus and ordered specific foods to meet medical restrictions.
  • Supported lunch and dinner service for [Type] facilities to offer meal options to customers with various dietary limitations and allergy restrictions.
  • Reviewed health goals and requirements provided by physicians, nurses and dieticians to offer balanced, nutritious options for patients.
  • Created new dishes to develop healthier meal options for patients.
  • Notified registered dietician of individuals identified as high-risk.
  • Educated patients, families and medical practitioners on nutrition.
  • Helped individuals manage chronic illnesses with dietary management strategies.
  • Evaluated unique nutrient and energy requirements for each patient based on BMI, lifestyle and individual medical issues.
  • Worked with food service personnel to update patient meal programs and public cafeteria menus.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Customer Service Associate, 2008 - 2012
Kohl's City, STATE,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
  • Relayed productive customer feedback to marketing teams.
  • Shared detailed information regarding options to help customers make decisions.
  • Consulted with customers regarding needs and addressed concerns.
Education and Training
High School Diploma: , Expected in 06/2008
Cony High School - Augusta,
Status -
Bachelor of Arts: Art And Photography, Expected in 06/2013
University of Maine At Augusta - Augusta, ME
Status -

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Resume Overview

School Attended

  • Cony High School
  • University of Maine At Augusta

Job Titles Held:

  • BHP and Ed Tech 3
  • BHP and DSP
  • Food and Nutrition Representative
  • Customer Service Associate


  • High School Diploma
  • Bachelor of Arts

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