Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
· Evaluate Medicaid and Snap application from information obtained from clients to determine eligibility for assistance.
· Determine the level of benefits to which the client is entitled.
· Interview clients.
· Initiate requests for information on eligibility determinations from outside sources.
· Explain provisions and guidelines for various social services programs
· Review and analyze financial and eligibility information.
· Case Management.
· Direct clients to other community resources as needed.
· Type detailed note entries regarding actions taken on a case.
· Process applications in a timely and effective manner.
· Make outbound calls to customers when needed for more information.
· Utilized databases such as VACMS, Spider, IBM and SOLQ to look up client information.
· Coordinated travel for U.S Contractors to remote locations around the world, by acquiring passports, passport renewals, foreign visa processing, hotel reservations, domestic and international flight reservations.
· DEPLOYMENT COORDINATOR APACS (Aircraft and Personnel Automated Clearances), SPOT (Synchronized Pre-deployment and Operational Tracker).
· Designed and created individual capabilities statements for digital and print use; statements included company logo and reseller relationships and past performance reference.
· Provided project support and technical editing for proposal writing and business development activities.
· Provided basic Microsoft Office 365 and IT support to internal employee, by resetting employee access.
· Assisted with newly hired on-boarding functions to include company bio write-up from resumes, head-shot's, ordering business cards and employee apparel.
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