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Benefits Plan Specialist Resume Example

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BENEFITS PLAN SPECIALIST
Summary

Meticulous Specialist bringing years of experience promoting open-door environment conducive to superior team morale and performance. Highly skilled in regulatory compliance, benefits administration and operational planning and committed to promoting diversity and inclusion in employee relations.

Skills
  • Benefits explanation
  • Strategic planning advice
  • Administering benefits
  • Implant restoration
  • Budget planning and management
  • Routing plans
  • Business plan execution
  • Plan coordination
  • Instructional plan development
  • Regulatory compliance
  • Benefits administrator
  • Cost reductions
  • Manager coaching and training
  • Off-boarding
  • Policies implementation
Technical Applications

PeopleSoft, Oracle, Ceridian, UltiPro, Banner. Microsoft Word, Excel, PowerPoint, Outlook

Experience
Wespath Benefits and Investments | Glenview, ILBenefits Plan Specialist01/2020 - Current
  • Communicate with participants regarding long term disability plan and program activities (including inquires on claim status, verification letters, plan rules and policies, etc.).
  • Monitored data integrity and confidentiality by observing strict regulations and procedures.
  • Conduct intake interview with participants applying for disability benefits (e.g. Outline plan benefits, review application, ongoing management, applying to Social Security Disability, applying for Medicare, and return to work processes, etc.).
  • Verify participant eligibility and submit application to disability vendor electronically.
  • In conjunction with the Welfare Plans Manager, participate in bi-weekly status calls with vendor and maintain log of issues, decisions, etc.
  • Partner with Sr. Health and Welfare Benefits Specialist to test new and validating existing systems, processes and procedures when needed Retirement Plan/Health Plan/Well-Being Programs/Administrative.
  • Serve as back up for monthly invoicing for BluePrint for Wellness and Virgin Pulse.
  • Provided assistance to plan participants by explaining benefits information to ensure educated selections.
Oakton Community College | Des Plaines, ILBenefits Specialist01/2015 - 01/2020
  • Provided counsel and instruction on all benefits, plan provisions, enrollments, status changes, and other inquiries either by in person, digital, or educational materials.
  • Offered subject matter expertise on employment regulations, compensation policies and personnel management procedures to optimize internal structures.
  • Lead processing of employees regarding benefits eligibility, adding/separation, claims, and other plan changes in accordance with law, college policy, and applicable union contract.
  • Effectively interpreted FMLA and ADA regulations and implications.
  • Administers all leave of absence requests and disability paperwork; medical, personal, disability, Workers' Compensation, and FMLA.
  • Lead the employee retirement benefits experience and partners with HRIS and Payroll including counseling employees on retirement benefits and options.
  • Administers all other supplemental retirement benefits including but not limited to 403(b), Roth 403(b), and 457(b).
  • Created the design, awareness, planning, promotion, support, and implementation of health and wellness programs for the purpose of improving employee health and understanding of related subjects.
  • Lead Open Enrollment including process, technology, materials, communications, and education - both digital and in person.
  • Ensures compliance while processing Worker's Compensation, Disability through SURS, COBRA, and IRS Section 125.
  • Served as liaison and main point of contact to insurance broker, providers, carriers, and vendors both current and potential.
  • Collected job and occupational information through observations and employee surveys.
Luther Village | Arlington Heights, ILHR Generalist02/2014 - 01/2015
  • Conducted recruitment efforts for all exempt and nonexempt personnel, writing and placing advertisements and conducting new employee orientations.
  • Communicated benefit information to employees, completed benefits enrollment, and approved invoices for payment.
  • Maintained Human Resource Information System records and compiled reports from database.
  • Oversaw new employee onboarding procedures from initial training to skill development.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
Cole Taylor Bank | Rosemont, ILHR Representative, Total Rewards01/2010 - 01/2013
  • Administered, processed, and maintained all medical, dental, vision, FSA, wellness, and other benefit programs, coordinating the enrollment process, processing forms, and explaining plans to employees.
  • Provided HR functional area administrative and analytical support, such as billing, audit control review, and procedure and process documentation.
  • Performed HR data maintenance and standard HR reporting from a Ceridian HR/Payroll/Recruitment system.
  • Coordinated FMLA, disability, and other leave programs, communicating process and benefits to employees and managers.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths.
  • Drafted department-specific employee announcements.
Previous Employments

Human Resources Coordinator at exp US Services Inc. (formerly Teng & Associates, Inc.), Human Resources Administrator at Mattersight Corporation (formerly eLoyalty Corporation), Human Resources Transaction Specialist at Accenture HR Services (Contractor), Human Resources Intern, Training & Development at Synergy

Education and Training
Roosevelt University | Chicago, ILMaster of Science in Human Resources Management
University of Wisconsin - Parkside | Kenosha, WIBachelor of Science in Business Management, Human Resources Management
Affiliations

International Foundation of Employee Benefits Plans (IFEBP)

Certifications

Fundamentals in Health Benefits (IFEBS)

Languages

Fluent in Bulgarian and Russian; basic knowledge of Spanish

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Resume Overview

Companies Worked For:

  • Wespath Benefits and Investments
  • Oakton Community College
  • Luther Village
  • Cole Taylor Bank

School Attended

  • Roosevelt University
  • University of Wisconsin - Parkside

Job Titles Held:

  • Benefits Plan Specialist
  • Benefits Specialist
  • HR Generalist
  • HR Representative, Total Rewards

Degrees

  • Master of Science in Human Resources Management
    Bachelor of Science in Business Management, Human Resources Management

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