Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
HUMAN RESOURCES PROFESSIONAL Accomplished Human Resources professional and Texas Notary Public with over 10 years of experience developing effective solutions to address organizational and employee development needs. Highly successful at recruiting talented and skilled personnel, and promoting a positive company culture that encourages employee success and retention. Experience applying Agile Scrum methodologies and Lean Performance Management in directing complex, multi-dimensional projects designed to improve organizational performance and efficiency.

 Organizational Development
 Lean Performance Management
 Team Leadership & Management
 SOP Process Development
 Financial Analysis & Modelling

 Key Performance Indicators (KPI)

 Employee Relations & Performance

 Customer Relations Management (CRM)
 Human Resources Policy & Compliance

 Agile Scrum Methodology 

 Project Management

 A3 Writing
 Succession Planning
 Expense Management

Technical Skills

Taleo, Tableau, Workday, Kaizen, Scorecard Management, HRIS Peoplesoft, Visual Management

Benefits, HRIS, Strategy & Analytics Administrator, 11/2016 - Current
Boeing Huntsville, AL,
  • Created the Obeya Room with Lean Performance Management.
  • Collaborate with Analytics team in tracking key performance indicators (KPI) to identify process issues.
  • Create and maintain departmental budgets to ensure expenses are adhering to budgeted constraints.
  • Initiate incentives to improve employee relations and promote team oriented mindset.
  • Create reports and presentations for the HR team regarding changes to HR policies.
  • Assist in preparing training materials to ensure all employees have the proper knowledge to perform daily activities.
  • Facilitate the Senior Managers with audits, projects and administrative functions.
  • Address and resolve operational problems and user issues.
  • Maintain databases to assure data is accurate and current.
  • Develop and implement effective updates and utilization strategies.
  • Key Achievements:.
  • Developed a solution for creating visual HR org charts before the implementation of the software.
Project Coordinator/Board Liaison, 11/2013 - 07/2014
  • Managed team members including administrative assistant, accounts payable associate, warehouse and mailroom personnel to ensure they received the necessary support and knowledge to perform daily activities according to company standards.
  • Produced high quality documentation and communications of importance to DMAX CEO, staff and members.
  • Oversaw board meetings, and assisted with the necessary follow-up.
  • Served as liaison with DMAX leaders in the CEO's absence.
  • Key Achievements:.
  • Eliminated paper, printing and postage expenses by transforming the employee reimbursement and vendor management system from paper files and manual processing to an electronic database in Access.
  • Also adopted a 'go green' initiative by equipping executives and board members with iPads.
Life-Cycle Coordinator, Department Manager, 03/2011 - 08/2013
  • Delivered administrative support to Rabbis and the Executive Director.
  • Performed all Human Resource functions including recruiting talented personnel, training, and benefits administration.
  • Developed strategic planning to support employee relations development and management.
  • Supervised personnel, and provided the training and support needed to achieve optimal performance.
  • Audited special pay, entitlements and bonuses.
  • Served as liaison between the Rabbinic Department, Communications, Board and outside vendors.
  • Coordinated bar and bat mitzvah student materials, and assisted with publications of High Holy Days and festival services.
  • Key Achievements:.
  • Restructured the recruitment process to obtain highly talented and qualified candidates, and improved the orientation and training program to maximize performance and retention.
  • Discovered $200,000 in overpayment to members as a result of effective auditing.
Executive Office Administrator, 08/2006 - 10/2010
  • Provided administrative and financial support to over 700 personnel.
  • Supervised the bi-coastal administrative team through a post-merger culture change.
  • Supported the Building Project Manager with a $4M 12-month renovation and relocation of personnel and office space.
  • Maintained staff calendar for routine meetings, tasks, training courses and personnel evaluations.
  • Tracked departmental expenses to ensure they remained within budgetary constraints.
  • Generated reports in expense tracking system.
  • Reviewed contracts with local vendors who provided lodging and meals for over 700 personnel, and processed all government card authorizations for supplies.
  • Key Achievements:.
  • Restructured existing administrative procedures, and designed new policies and procedures that improved customer service skills in personnel.
Education and Training
PMP Certification (In progress - Examination Date: , Expected in 09/14/2018
Texas A&M University - College Station, TX
Classroom Management & Behavior Working with English Language Learners Emotional Behavior Disturbance in Classrooms Laws and Legal Issues Related to Special Education Disabilities A to Z
Bachelors of Science: Human Resources Management, Expected in
Ashford University - San Diego, CA
GPA: 7, Deans List for Academic Excellence
Masters of Science: Human Resource Management, Expected in
Ashford University - San Diego, CA
Activities and Honors
Member of the Society for Human Resource Management, National Society of Collegiate Scholars, PMI Dallas Chapter, National Association of Professional Women, Alpha Kappa Alpha Sorority ~ Continued

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School Attended

  • Texas A&M University
  • Ashford University
  • Ashford University

Job Titles Held:

  • Benefits, HRIS, Strategy & Analytics Administrator
  • Project Coordinator/Board Liaison
  • Life-Cycle Coordinator, Department Manager
  • Executive Office Administrator


  • PMP Certification (In progress - Examination Date
  • Bachelors of Science
  • Masters of Science

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