benefits administrator contract resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Detail-oriented Professional focused on financial improvements and efficiency. Expertise includes reporting, event and travel planning, vendor relations and budgeting. Strong manager of teams and logistics. Dependable, self-starter and effective team leader skilled at unifying staff under common goals, and modeling organizational efficiency.

Demonstrated success in administering benefits, building up employee satisfaction and coordinating paperwork. Proficient in managing program updates, enrollment periods and plan negotiations. Resourceful, meticulous with experience in strategic problem-solving, customer relationship management and financial reconciliations. Team player with strong technical proficiency and commitment to accuracy in financial data entry and recordkeeping.

  • Basic mathematical abilities
  • Program updates
  • Provider relationship management
  • HR experience
  • Payroll support
  • Highly skilled in QuickBooks
  • Special projects
  • Verbal and written communication
  • Open enrollment
  • Vendor relationship management
  • Enrollment coordination
  • Project management
  • A/P and A/R
  • Full-cycle accounting
  • Confidential document control
  • Budgetary Planning
  • Banking operations
  • Event coordination
  • Customer relations
Benefits Administrator (Contract), 09/2021 - 11/2021
National Express Corporation Dearborn Heights, MI,
  • Oversaw enrollment of new employees and company-wide yearly enrollment period.
  • Checked accuracy and completeness of benefits applications and documents.
  • Oversaw administration of employee benefits and compensation.
Assistant General Manager, 08/2015 - 03/2020
Elsupermarkets Moreno Valley, CA,
  • Supervised critical tasks, including budget implementations, employee reviews, training and scheduling for projects.
  • Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
  • Motivated and led team members to work together to achieve targets.
  • Managed and mentored staff to carry out operational directives with high productivity and accuracy.
  • Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Helped team develop specialized projects, events and promotions.
  • Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures.
  • Oversaw payroll preparation and administration for staff.
  • Brought projects in on-time and in accordance with budget and quality standards.
  • Handled continuous project monitoring and management, including developing forecasts, tracking expenses and approving payments.
  • Created project plans with established timelines for integral phases, assigned to appropriate teams, managed workflow and achieved RFP submissions and completion deadlines on or before schedule.
  • Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline.
  • Managed entire project life cycle from initial concept through final delivery.
Bookkeeper, 03/2013 - 05/2015
Constant Contact, Inc. Waltham, MA,
  • Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
  • Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
  • Assisted senior leadership by processing documents within anticipated timeframes.
  • Save timed and manhours by spearheading special projects for emergency resolution.
  • Processed invoices and checks, and maintained daily cash logs and deposits.
  • Organized and maintained chart of accounts, and updated monthly entries and adjustments, including ADP payroll entries and monthly accruals.
  • Handled AP, ledger, reconciliation and statement requirements to maintain records accuracy, integrity and compliance.
  • Reviewed transactions, issued checks and updated ledgers and budgets.
Office Manager, 10/2007 - 03/2013
Regent Partners City, STATE,
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Directed and oversaw office personnel activities.
  • Planned for major business changes, including system conversions and office moves.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Managed office budget to handle inventory, postage and vendor services.
  • Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
  • Conferred with business leaders to evaluate needs and strategize operational improvements.
  • Drafted manuals and resources for identifying access to services.
  • Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation.
Education and Training
: Business And Accounting, Expected in
Broward College - Fort Lauderdale, FL
Status -

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Resume Overview

School Attended

  • Broward College

Job Titles Held:

  • Benefits Administrator (Contract)
  • Assistant General Manager
  • Bookkeeper
  • Office Manager


  • Some College (No Degree)

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