Benefits Administrator resume example with 17+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

I have five years of experience as a administrative assistant. I have experience in answering phones, Microsoft Office, using company software and various administrative duties. I have medical insurance knowledge. I am a recent college graduate with a major in Human Resource Management looking for an entry-level position where I can apply my knowledge to hands-on experience.

  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • Multi-line phones
  • Company software
  • Extensive Medical insurance and benefits knowledge
  • Time management
Benefits Administrator, 05/2014 - Current
Bgc Partners Atlanta, GA,
  • Communicate daily with employees regarding their benefits.
  • Provide ongoing support to employees
  • Assist employees by phone and email to help them understand regular updates made to their benefits.
  • Provide an accurate time frame for issue resolution to employees daily.
  • Prioritize tasks and keep a continuous relationship with insurance carriers, employees and other internal resources.
  • Respond to email and phone request from clients and employees regarding employee coverage, policy cancellations and renewals.
  • Assist employees in enrolling or making changes to their benefits to include new hires
  • Functions as a liaison between carriers and employees.
  • Advises employees on eligibility, coverage, terminations and other various benefits information.
  • Administers and maintains company benefit programs by using the HR Benefit software.
Medical Administrative Assistant, 05/2007 - 05/2012
Bancroft Collingswood, NJ,
  • Schedule, re-schedule and cancel client appointments
  • Contact clients to remind them of upcoming appointments
  • Compile and record medical charts, reports, and correspondence
  • Answer multi-line telephones and direct calls to appropriate staff
  • Greet visitors, determine purpose of visit, and direct them to appropriate staff
  • Perform various clerical and administrative functions
  • Send & deliver faxes to the appropriate officials
  • Receive and distribute daily correspondence and parcel to approved officials
  • Verify & validate health insurance information , replicate while following all guidelines as stated in the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy and Security Rules
  • Check in patients for scheduled appointments and enter new clients to database
  • Collect patients co-payments and key medical coding and payment information into billing database accurately to ensure correct billing data is forwarded to insurance company.
  • File patient chart and correspondence.
Data Entry Clerk, 10/2004 - 10/2006
Ed Napleton Automotive Group Oak Lawn, IL,
  • Verified all checks have a valid date, signature, payee, and legal line matched dollar amount.
  • Compile, sort and verify accuracy of data to be entered
  • Responsible for scanning and filing bad checks
  • Consistently met or exceeded productively standards
  • Entered and scan alpha- numeric data from documents
Lead Teacher, 07/2001 - 10/2004
Michael Gray Foundation Of Dreams Oak Park, IL,
  • Instructed children in activities to promote social, physical and intellectual growth
  • Planned activities that stimulate growth in language, social, and motor skills
  • Maintained verbal and written communication with parents on a daily basis concerning their child’s behavior
  • Scheduled and attended parent-teacher conferences
  • Served as a field trip organizer and planner for the preschool which included scheduling planning monthly field trips
  • Trained the assistant teacher in learning the responsibilities of maintaining a controlled classroom
  • Executed daily operations for activities, including supervision of fourteen 4 years-old.
  • Maintained student records and produced reports for parents
Master of Science: Human Resource Management, Expected in 2016
Wilmington University - New Castle, DE
  • In progress-Expected graduation May 2016
  • Core Class to date: Compensation Administration
MBA: Business Administration, Expected in 2016
Wilmington University - New Castle, DE
  • In Progress-Expected graduation May 2016
Bachelor of Science: Human Resource Management, Expected in 2014
Wilmington University - New Castle, DE
  • Graduated May 2014
  • GPA 3.4
  • Core courses: Human Resource Management, Safety in the Workplace, Compensation Administration, Legal Aspects of Human Resource Management, Labor Relations and Collective Bargaining, Staffing Organizations, Training & Development
Associate of Applied Science: Business Administration, Expected in 2012
Wayne Community College - Goldsboro, NC
  • Graduated May 2014
  • GPA 3.4
  • Core courses: Accounting, Business Law, Business Communication, Business Ethics, principles of Management and Supervision

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Resume Overview

School Attended

  • Wilmington University
  • Wilmington University
  • Wilmington University
  • Wayne Community College

Job Titles Held:

  • Benefits Administrator
  • Medical Administrative Assistant
  • Data Entry Clerk
  • Lead Teacher


  • Master of Science
  • MBA
  • Bachelor of Science
  • Associate of Applied Science

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