Interview Active Duty Military members, Retirees and Family members individually or in groups, assessing their situations to determine what services meet their needs. Provide information on TRICARE programs as well as programs offered by Fleet and Family Support.
Enroll beneficiaries for military medical benefits.
Perform Budget 4 Baby briefings quarterly for the Navy Relief Society which includes approximately twenty military members and spouses.
Performed education briefings for Fleet and Family support regarding TAMP benefits for approximately twenty to thirty Active Duty Service members.
Conduct evaluations to improve program effectiveness.
Individual assistance in accessing medical referral resources within the TRICARE program.
Provide information and guidance to Active Duty members and their families regarding the Exceptional Family Member Program.
BANK OF AMERICAApril 2008 to November 2008Bank Teller Fallon, NV
Assisted customers at a high volume financial institution.
Provided excellent customer service accurately and in a timely manner.
Assisted customers in resolving financial issues.
NAVY EXCHANGENovember 2007 to April 2008Customer Service Representative Fallon, NV
Performed all customer service activities related to benefits available through the Navy Exchange.
Canyon Springs High School1997High School DiplomaMoreno Valley, CA