LiveCareer-Resume

behavior technician resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Proficient in Microsoft Suite Training and Development. Ability to gather, organize and analyze data customer service skills. Superb communication skills, oral and written. Able to work with little to no supervision. Strong resolution abilities, excellent organizational skills, proficient in time management and team-oriented. Ability to multi-task in a fast paced environment. Demonstrate Authority, Dedicated,l and customer-oriented. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail.

Skills
  • Behavior management
  • Appointment setting
  • ABA techniques
  • Data collection
  • Group and individual instruction
  • Autism familiarity
  • Goal-oriented
  • Issue and conflict resolution
  • MS Office
  • Clerical
  • Organizational skills
  • Work ethic
  • Technologically savvy
  • Editing and proofreading
  • Mail management
  • 10-key proficiency
  • Multi-line phone systems
  • Recordkeeping and bookkeeping
Education and Training
Tallahassee Community College Tallahassee, Florida, Expected in 05/2013 Associate of Arts Degree : General Education - GPA :
Daytona State College Daytona Beach, FL, Expected in 10/2019 Bachelor of Science : Business Management and Supervision, Process - GPA :
Experience
Rutgers University - Behavior Technician
New Brunswick, NJ, 08/2021 - Current
  • Assisted with building life and social skills useful for everyday activities and interactions.
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
  • Understood autism spectrum disorder, associated behaviors and optimum treatments.
  • Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
  • Instructed team members on proper implementation of applied behavior analysis programs and interventions.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
Naugatuck Public Schools - Special Education Teacher
Naugatuck, CT, 08/2019 - 05/2021
  • Worked with students with specialized needs to accomplish tasks and build practical skills.
  • Fostered positive and trusting relationships with students to increase engagement.
  • Conducted small group and individual classroom activities with students based on differentiated learning needs.
  • Encouraged student empathy of others to build confidence and improve self-image.
  • Delivered specialized classroom instruction to students with developmental disorders.
  • Transitioned students across grade levels through careful planning and preparation.
  • Enhanced lessons using Smart Board technology and computers.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Completed documentation on student behaviors, interventions and results.
The May Institute Inc - Special Education Teacher Assistant
Atkinson, NH, 08/2018 - 05/2019
  • Provided special attention to individuals needing extra academic or behavioral guidance during classes.
  • Helped students with limited mobility move around school areas and handle personal care tasks.
  • Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
  • Observed student behaviors and utilized success intervention techniques to correct problems.
  • Assisted teachers in printing class handouts and worksheets and distributing to students during classroom sessions.
  • Assisted classroom teachers with accomplishing instructional goals by mentoring students, leading activities and implementing lesson plans.
  • Participated in supervision of students during lunch, physical education and after-school extracurricular activities to maintain peaceful and productive environment.
  • Cleaned and organized classrooms, materials and supplies.
  • Aided disabled students in using restroom facilities.
Wuxi Apptec - Guidance Secretary/ Data Entry
Marietta, GA, 09/2017 - 05/2018
  • Handled confidential information regarding students carefully and with discretion.
  • Communicated with parents, teachers and members of public with patient demeanor.
  • Resolved issues with parents using active listening skills to de-escalate difficult situations.
  • Supported school director and teaching staff by greeting visitors, taking messages, responding to emails and completing clerical tasks.
  • Maintained student transfer requests and withdrawal approval files.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Randstad - Supervisor
City, STATE, 10/2015 - 07/2017
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Provided ongoing training to address staff needs.
  • Coached and mentored staff members through constructive feedback to develop long-term career goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Activities and Honors
Highly motivated Workforce Professional with over 6 years of experience in Customer Service, Retail, and Call Centers. Relevant personal accomplishments in these fields have resulted in benchmark success. Self-starter, exhibiting high work ethic, dedication, integrity and competence. Personable team player, equally able to lead or follow instructions, driven to meet challenges and exceed customer and employer expectations.

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Resume Overview

School Attended

  • Tallahassee Community College
  • Daytona State College

Job Titles Held:

  • Behavior Technician
  • Special Education Teacher
  • Special Education Teacher Assistant
  • Guidance Secretary/ Data Entry
  • Supervisor

Degrees

  • Associate of Arts Degree
  • Bachelor of Science

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