Highly motivated individual with an innate ability to learn and adapt, taking initiative with eagerness to learn and persevere through all levels of tasks assigned.
Behavior Specialist October 2013 to CurrentBliss/Rebar － Phoenix Tempe, AZ
Greeted guests in a timely and professional manner.
Waited on multiple customers at the bar and throughout the bar area. Maintained full knowledge of beverage lists and promotions.
Carefully followed safety and sanitation policies handling food and beverages. Processed orders on a computerized Point of Sale system. Consistently used suggestive selling techniques.
Maintained a consistent, regular attendance record.
Collaborated with a team of faculty to develop after-school tutorial program for students in need of extra help.
Modified the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies.
Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
Met with parents to resolve conflicting educational priorities and issues.
Created strategies to meet the needs of mentally and physically disabled students. Communicated nonverbally with children to provide them with comfort, encouragement and positive reinforcement.
Redirected students using Positive Behavior Support (PBS).
Led activities that developed students' physical, emotional and social growth.
Adapted behavioral and social ideas to assist all SPED students including ADHD, ADD, OCD, and ODD.
Manager June 2013 to September 2013Carlson Galleries － Saint Louis, MO
Oversaw daily office operations for staff of 2 employees.
Manage high-end resale inventory; dealt with client relations specific.
Shipping and receiving inventory. Facilitated sales coordination and marketing strategies.
Managed front end retail store.
Experience in the restoration of fine antique lighting. Negotiated pricing with vendors regarding wholesale billing and marketing procedures. Supported CFO through personal document management, calendar organization and collateral preparation for meetings.
Sales Associate January 2013 to March 2013ICE Enterprise － Scottsdale, AZ
Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch that was implemented into sales team strategy.
Researched and customized service proposals for clients.
Recommended excursions to customers based on their needs and preferences.
Instructor June 2011 to January 2013AFNI － Tucson, AZ
Improved new hire analytical skills by introducing state-of-the-art computer program technologies.
Served as a sales consultant for Verizon, increasing sales in residential services. Trained new hire customer service sales consultants for Verizon's residential services.
Instructed students on billing, ordering, and troubleshooting multiple systems.
Educated students on the code of conduct and rectified Customer Service Issues.
Planned, implemented, monitored, and assessed an instructional program which was consistent with departmental goals.
Aerospace Propulsion Mechanic October 2008 to December 2009United States Air Force － Tucson, AZ
Maintained and Repaired aircraft according to its specified engine type.
Recorded and documented all steps made after troubleshooting the aircraft.
Accounted for all tools and equipment that were used on the aircraft.
Ordered parts and tested the aircraft for any problems.
Insured safety of aircraft pilots.
Diagnosed engine problems, including the fuel, oil, electrical and engine airflow systems.
Remove defective components and install serviceable machinery.
Perform test runs on repaired engines.
High School Diploma : 2008Mountain View High School － El Monte, CA, USHigh School Diploma Mountain View High School - El Monte, CA Graduated 2008
Associates of Science : BusinessMesa Community College － Mesa, AZ, USAssociates of Science: Business Mesa Community College - Mesa, AZ In Progress
Air ForceUnited States Air Force - Tucson, AZ Maintained and Repaired aircraft according to its specified engine type. Recorded and documented all steps made after troubleshooting the aircraft. Accounted for all tools and equipment that were used on the aircraft. Ordered parts and tested the aircraft for any problems. Insured safety of aircraft pilots. Diagnosed engine problems, including the fuel, oil, electrical and engine airflow systems. Remove defective components and install serviceable machinery. Perform test runs on repaired engines.
CPR CPI First Aid Food Handler
English and Spanish Conflict
Sales, Billing, Of Sale, Point Of Sale, Sanitation, Selling Techniques, Customer Service, Customer Service Sales, Increasing Sales, Instructor, Ordering, Receptionist, Retail Sales, Sales Consultant, Sales Consultants, Sales In, Service Sales, Verizon, Aerospace, Engines, Fuel, Its, Cpr, Microsoft Office, Ms Office, Quickbooks, Time Management, And Marketing, Client Relations, Document Management, Front End, Inventory, Lighting, Marketing, Operations, Pricing, Retail, Retail Marketing, Shipping, Shipping And Receiving, Associate, Clients, Increase, Market Share, Proposals, Sales Associate, Sales Team, Progress