Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Overview
A professional Behavior Detection Officer who engages with the general public to determine whether individuals may be involved in harmful activities against Transportation Systems. I developed a great rapport in a fast paced and often elevated environment, while relying on governing laws, regulations, policies and procedures to independently complete a large amount of work without the need for close supervision. As a Material Management Journeyman in the Reserves, I also perform numerous Administrative duties which include training and providing deployment gear, Inventory inspections, data entry, and logistics.
Skill Highlights
  • Strong organizational skills
  • Seasoned in conflict resolution
  • Courteous demeanor
  • Excellent interpersonal skills
  • Active listening skills
  • Effective communication skills     
  • Rapidly adapts to incoming information  
  • Microsoft Office proficiency
  • Customer service-oriented
  • Scheduling
  • Able to multi-task efficiently
  • Strong work ethic                           
Professional Experience
Behavior Detection Officer, 04/2009 to Current
G4sSanta Barbara, CA,

I assess multiple individuals simultaneously and use defined methods to detect unusual behavior which helps me to establish factors to determine whether elevated suspicion exists that might indicate if an individual is involved in harmful activities against Transportation Systems. I assist with verifying the authenticity of travel documents, and conduct searches of individual passenger’s baggage and property in accordance with Transportation Security Administration Standard Operating Procedures. I maintain a watchful eye for possible surveillance and suicide bomber indicators. On a day to day basis, I complete daily shift reports and depended on to deescalate situations between the traveling public and Officers.

Transportation Security Officer, 09/2004 to 04/2009
Rochester Armored CarCedar Rapids, IA,
As a TSA Officer, I have completed daily operations that consisted of performing thorough X-ray screenings, physical property searches and full body pat down procedures on those with and without disabilities. Reported specific findings or incidents to management or law enforcement to help identify weaknesses in established protocol or flaws in terminal and equipment design. Responsibilities also include scrutinizing ticketing and identification materials to recognize potential security risks.
High School Diploma: , Expected in 2003
George Washington High School - Philadelphia, PA
3.6 GPA
  • Screening of Passengers by Observation Technique - Philadelphia, PA - 4/2009
  • Supply Management -  San Antonio, TX – 11/2003
  • Basic Military Training Course - San Antonio, TX – 8/2003

Military Experience
Material Management
06/2013 to Current
Unites States Air Force Reserves McGuire , NJ
I have served limited tours of active duty. I help to monitor new Reservists in the logistics unit.  I perform these tasks as a regular part of my job independently. Proactively seeking opportunities to create memorable customer interactions, I assist customers and provide excellent customer service by providing directions, information, answering questions, and performing other specific duties.  I volunteer for special projects and assume other additional duties and responsibilities. I am responsible for tracking receipts, storage and issuance of materials, equipment and supplies used. I also perform shelf life inspections of stock. I am expected to build upon the skills learned through training, completion of career development course and certification on core tasks. 

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School Attended

  • George Washington High School

Job Titles Held:

  • Behavior Detection Officer
  • Transportation Security Officer


  • High School Diploma

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