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Behavior Assistant Liaison Resume Example

Resume Score: 80%

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BEHAVIOR ASSISTANT LIAISON
Summary

Motivated professional with developed business acumen and broad experience across manager and employee roles. Highly adaptable and self-motivated leader with proven ability to manage diverse personalities. Offering strengths to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills.

Skills
  • Type list of skills]
  • Administrative
  • Customer service
  • Data collection
  • Time management
  • Travel arrangements
  • Systems and automation applications
  • Issue and conflict resolution
  • Schedule management
  • Supervision and training
  • Human Resources
Experience
11/2017 - CurrentBehavior Assistant LiaisonPerquimans County Schools | Hertford, NORTH CAROLINA (NC)
  • Help develop individual educational plans (IEP) designed to promote educational, physical and social development.
  • Conduct small group and individual classroom activities with students based on differentiated learning needs.
  • Help develop Individual Education Programs (IEP) to establish student outcome goals and define educational strategies; leveraged developmental practices and educational theories to achieve educational objectives.
  • Organized and prepared instructional materials, communication, and reports.
  • Foster relationships with students to increase engagement, and periodically report student progress to parents/guardians and school leadership.
  • Work with parents and teachers to implement consistent behavior therapy techniques at home and school.

01/2009 - 06/2016ManagerSLM Services, LLC | Hertford, NC
  • Duties related to this position include, time management skills, filling out and routing forms to the appropriate department, made travel arrangements, placed orders, delegate tasks to appropriate individuals for completion, supervision and inspection of individuals and their work.
  • Creation of a budget, manage and maintain inventory, customer service and administrative tasks performed.
  • Utilized merchant software to ensure that invoicing and inventory matched cost-of-goods-sold reports.
  • Greeted, assisted and informed customers daily
  • Created and conveyed price quotes for goods to consumers.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth operations.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Performed bi-annual reviews assessing each employee's performance and developed improvement plans.
  • Provide advice regarding labor relations
03/2009 - 05/2009ClerkInternal Revenue Service | Atlanta, Ga
  • Clerical duties included maintaining records, sorting, filing, and screening mail and other documents.
  • Routing mail to different departments, and perform various duties as assigned.
  • Automated office operations, managed client correspondence and tracked records.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Microsoft Excel.
09/2000 - 06/2008Data SpecialistL3 Communications | Atlanta, Ga
  • Conduct data collection interviews to acquire necessary information in support of the development of statistical reports used by the U.S.
  • Government to produce key economic indicators.
  • Through daily interactive phone calls with customers, uses extensive phone skill practices to complete data questionnaire.
  • Assessed client needs and promoted products and services to fit unique criteria
  • Led team meetings for team of 7 to communicate client directives.
  • Handled information requests for public and protected data, employing proper procedures to handle each and protect important assets.
  • Researched issues related to labor and policies that impacted employment and statistics.
  • Identified useful resources and coordinated referrals.
  • Resolved customer problems, improved operations and provided exceptional client support.
  • Increased customer satisfaction by resolving data collection issues.
  • Resolved conflicts and negotiated mutually beneficial agreements between labor and management.
  • Developed team communications and information for staff meetings.
  • Worked with employees to understand needs and provide employee services.
Education and Training
2008Associate of Science: Business Administration
University of Phoenix | Tempe, AZ
2010Bachelor of Science: Psychology
University of Phoenix | Tempe, AZ
Expected in 10/2020Master of Science: Healthcare Administration
University of Phoenix | Tempe, AZ
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Perquimans County Schools
  • SLM Services, LLC
  • Internal Revenue Service
  • L3 Communications

School Attended

  • University of Phoenix

Job Titles Held:

  • Behavior Assistant Liaison
  • Manager
  • Clerk
  • Data Specialist

Degrees

  • 2008 Associate of Science : Business Administration
    2010 Bachelor of Science : Psychology
    Expected in 10/2020 Master of Science : Healthcare Administration

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