, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Responsible and friendly cashier makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Also, ambitious student pursuing Political Science and Philosophy degree eager to contribute developed knowledge in customer service role. Skilled in string customer service and problem-solving abilities in busy settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
Project planning
Time management
Team management
Critical thinking
Collaboration
Fluent in Korean
Clerical
Basic math
Communication
Problem resolution
Experience
Beauty Sales Associate, 11/2020 to Current Belk – Wilson, NC,
Replenished store products by restocking shelves while maintaining merchandising standards.
Recommended products aligned with customer desires.
Identified customer beauty needs by asking open-ended questions.
Informed clients of current sales promotions to boost sales.
Offered product demonstrations and education to promote benefits and quality.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Stayed up to date on store promotions, payment policies and security practices.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Recommended merchandise to customers based on needs and preferences.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Educated customers on product and service offerings.
Recommended optimal merchandise based on customer needs and desires.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Cashier, 11/2020 to Current Sp Plus Corporation – Baltimore, MD,
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered product advice.
Learned roles of other departments to provide coverage and keep store operational.
Monitored sales events, added new merchandise and rang up purchases.
Inspected items for damage and obtained replacements for customers.
Resolved issues with cash registers, card scanners and printers.
Scanned customer purchases, supporting transactions to streamline sales process.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Promoted specific item options to drive sales and achieve add-on purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Welcomed customers, offering assistance to help find necessary store items.
Properly verified customer identification for alcohol or tobacco purchases.
Assisted customers with account updates, new service additions and promotional offers.
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Barista, 07/2020 to 12/2020 Hei Hotels & Resorts – Braselton, GA,
Described menu items to customers and suggested products based on stated preferences.
Checked temperatures of freezers, refrigerators and heating equipments.
Maintained highest standards of conduct and service to support company reputation.
Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Ordered, received and stocked supplies and retail products.
Gave details on coffee blends and preparation descriptions to customers.
Memorized official and off-menu preparations to serve all customer beverage desires.
Maintained calm demeanor during high-volume periods and special events.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Designed and printed menus, recipes and promotions and offers.
Operated cash register, collected payments and provided accurate change.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Educated customers on beverage menu items and provided samples of daily brews.
Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Received and accurately processed customer payments.
Greeted guests with pleasant smile and superior customer service.
Listened to customer desires and needs to recommend optimal products.
Cleaned and sanitized work areas, utensils and equipment.
Cashier, 06/2016 to 01/2017 Sp Plus Corporation – Boston, MA,
Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
Resolved issues with cash registers, card scanners and printers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Welcomed customers, offering assistance to help find necessary store items.
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Education and Training
Bachelor of Science: Political Science, Expected in 06/2024 University of North Carolina At Charlotte - Charlotte, NC GPA:
Bachelor of Science: Philosophy, Expected in 06/2024 University of North Carolina At Charlotte - Charlotte, NC GPA:
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