(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
  • Dedicated to giving clients prompt, professional service and advice
  • Management and Customer Service skills in demanding sales and account management environments
  • Excellent command of English grammar and usage
  • Articulate, analytical, and detail oriented

  • Mercer County Board of Realtors
  • National Association of Realtors
  • Highly professional
  • Honest and ethical
  • Excellent communicator
  • Seasoned in conflict resolution
  • Excellent command of English grammar and usage.
Florida Institute of Technology , FL Expected in Associate of Science : Psychology - GPA :
  • Currently enrolled in AS in Psychology program.
American School of Business North Brunswick, NJ Expected in License : Real Estate - GPA :
DeVry Technical Institute North Brunswick, NJ Expected in Coursework : Computers - GPA :
  • Coursework in CIS.

  • Consistently generated additional revenue through skilled sales techniques
  • Assisted in the managing of company database and verified, edited and modified members’ information
  • Promoted to Assistant Manager within 2 months of entering field
  • Ranked as a top performer, averaging 26% closing ratio in tri-state area
  • Served as key contributing member to Leadership team
  • Met monthly sales goals consecutively for 20 months
Lithia Motors - BDC Manager
Troy, MI, -
  • Set up BDC Department for dealership
  • Evaluated functioning of store and CRM database
  • Corrected functionality of CRM database, revised and designed templates, implemented correct usage of process triggers for follow up of customers
  • Trained sales personnel on floor to utilize and integrate CRM system
  • Hired and trained new Internet Consultants for department
  • Established an increase in turnaround time on new leads from 64% to 100% in under 5 weeks
Lithia Motors - BDC Manager
Portland, OR, -
  • Routinely prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Consistently met and exceeded department expectations for productivity and accuracy levels.
  • Generated new sales opportunities through direct and telephone selling and emails.
  • Maintained up-to-date knowledge of industry, target accounts and competitive landscape.
  • Answered customer questions regarding products, prices and availability.
  • Contacted new and existing customers to discuss how specific products could meet their needs.
  • Interviewed, hired and trained new quality customer service representatives.
  • Addressed negative customer feedback immediately.
  • Effectively communicated with team members to maintain clearly defined expectations.
  • Resolved customer questions, issues and complaints.
  • Developed rapport with the customer base by handling difficult issues with professionalism.
Jbs Usa - Manager
Richardson, TX, -
  • Manager/trainer of equine facility.
  • Responsible for all aspects of business, including invoicing, personnel, cost analysis, client records, and marketing.
  • Developed client base of 70+ throughout NJ within 2 years.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Florida Institute of Technology
  • American School of Business
  • DeVry Technical Institute

Job Titles Held:

  • BDC Manager
  • BDC Manager
  • Manager


  • Associate of Science
  • License
  • Coursework

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: