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Bdc Agent Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dedicated to providing every user with safe and enjoyable recreational activities. People-person with strong communication skills, upbeat nature and organized approach to handling program operations. Physically fit with stamina to handle demanding work.

Patient individual with 2 years of expertise promoting activity participation, behavior monitoring and communicating effectively with parents regarding children's experiences. Reliable Camp Counselor with a community-oriented focus and a dedication to health and safety standards for all participants.

Well-organized in managing check-in and checkout procedures, as well as coordinating services with diverse team members. Good multitasking, planning and communication skills.Hardworking professional promoting attention to detail along with terrific telephone and email etiquette. Determined receptionist always willing to find appropriate solution to issues. Demonstrating positive attitude and ability to adapt to any situation.

Highly motivated receptionist with talent for coordinating services for property guests. Qualified to multi-task in many different areas of time management with specialties in conflict resolution, team coordination and customer support.

Dedicated Communications Manager with a successful career covering external and internal communications. Known for exceptional organization and prioritization skills to manage multiple, concurrent projects. An eloquent writer with a track record of creating consistently engaging content.

Accomplished Marketing professional with demonstrated success in developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager proficient in building teams and motivating personnel to new levels of performance.

Persuasive, self-motivated leadership professional with expertise on expanding network connections, persuasively introducing products, educating clients, implementing pricing strategies, territory development and revealing customer needs to deliver solutions.

Skills
  • Safety guidelines
  • Accurate recordkeeping
  • Check in and checkout procedures
  • Behavioral assessment
  • Recordkeeping and bookkeeping
  • Organization and efficiency
  • Efficient and accurate
  • Meticulous and organized
  • Multi-line telephone skills
  • Flexible
  • Data entry
  • Payment processing
  • Id verification
  • Team leader
  • Drug inventory medications
  • Time management
  • Detail - Oriented
  • Conflict resolution
  • Documentation
  • Customer service
  • Team building
  • Security understanding
  • Business operations understanding
  • Open and clear communicator
  • Multitasking ability
  • Cash drawer balancing
  • Cash counting machine operations
  • Graphic and Media Design
  • Contract negotiation and closing tactics
  • Lead development
  • Web technologies and services
  • Consultative sales
  • Strategic account development and management
  • Product expertise
  • Business-to-business background
  • Customer relationship management
  • Sales proposal creation
  • Networking ability
  • Project management
  • Cross-selling and upselling
  • Customer follow-up
  • Email marketing
  • Policy adjustment knowledge
  • Asset protection expertise
  • Insurance sales strategy
  • Account management
  • Community integration
  • Client documentation
  • Community activities
  • First aid and safety
  • Quality program protocols
  • Behavior redirection
  • Care plan management
  • Knowledge of state regulations
  • Records management
  • Case management
  • Compassionate client care
Experience
11/2018 to 06/2020 Caregiver Senior Living Communities | Greenville, SC,
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Worked with supervisory medical staff to review cases and improve care.
  • Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
  • Provided basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
02/2020 to 03/2020 BDC Agent Lithia Motors | Johnston, IA,
  • Developed clientele by networking to find new customers and generate lists of prospective clients.
  • Strategized approaches to meet objectives and capitalize on emerging opportunities.
  • Set up potential client contacts, cultivated relationships and followed through on service needs.
  • Worked with current clients to assess needs and develop improvement plans.
  • Developed highly empathetic client relationships and earned reputation for exceeding corporate goals.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
10/2018 to 02/2019 Assistant Manager Lacoste | Central Valley, NY,
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Scheduled appointments , followed up with appointments
12/2017 to 06/2018 Cvs Pharmacy Pharmacy Technician | City, STATE,
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
06/2016 to 06/2018 Hastings Day Camp Camp Counselor | City, STATE,
  • Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care.
  • Adjusted activity plans to better engage users of differing ability or interest levels.
  • Set up decorations, equipment and food service stands for various entertainment activities.
  • Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
  • Developed camp emergency procedures and shared with other counselors in preparation for serious event or injury.
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
Education and Training
Expected in 06/2018 GED | Hastings High School, Hastings On Hudson , NY GPA:

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Resume Overview

School Attended
  • Hastings High School
Job Titles Held:
  • Caregiver
  • BDC Agent
  • Assistant Manager
  • Cvs Pharmacy
  • Hastings Day Camp
Degrees
  • GED

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