- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments. Strong willed Telemarketer with high level of enthusiasm and energy. Over 2 years of experience in call center environments. Possessing skills in developing rapport with each customer. Persistent and highly motivated Telemarketer with a flair for sales and marketing. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated. Remarkable Telemarketer provides superior customer service to callers. Friendly, punctual, dependable and computer-savvy. Specializing in balancing many different tasks at once. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level BDC position. Ready to help team achieve company goals.
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Lithia Motors – Seaside, CA,
- Developed sales pipeline and business opportunities through networking, cold calling and referrals.
- Researched and stayed current in consumer and industry trends.
- Communicated industry news and trends to management and dealership employees.
- Worked with sales department to develop sales strategies and techniques.
- Handled inbound leads via phone and internet and directed to appropriate contact.
- Developed strong business relationships to provide service and value beyond customer expectations.
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Utilized consultative selling skills to identify key trends.
- Used sales and order management systems and technologies to facilitate exceptional customer service.
- Overcame objections using friendly, persuasive strategies.
Lincoln Surgical Hospital – Lincoln, NE,
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Natural Pawz – Apple Valley, MN,
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
TC Roberson - Asheville,
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School Attended
- TC Roberson
Job Titles Held:
- BDC Agent
- Pharmacy Technician
- Assistant Store Manager
Degrees
- High School Diploma
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