Dynamic Management, Training, and Logistics Operations with more than 22 years of demonstrated achievements gained while serving in the United States Marine Corps who holds a Secret Clearance. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert in military tactical software. Boost system performance by thoroughly evaluating and correcting different hardware and software issues.
Skills
PROFESSIONAL SUMMARY
Supervision
Project Planning
Problem-Solving
Mentoring
Logistics
Technical issues analysis
Customer service expert
Software diagnosis
Staff education and training
Education
DeVry UniversitySan Antonio, TX, Expected in 10/2017 – –Bachelor's Degree:Business Administration, Marketing and Sales - GPA:
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems for more than 135 Marines and 24 hours a day.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and measurement of training effects.
Giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Instructed 54 Marine, Army and foreign Captains from Expeditionary Warfighting School on operations of High Mobility Artillery Rocket System (HIMARS), and M777A2 Howitzer.
Instructed and mentored 33 junior Marines, 18 honor graduates, and 1 distinguished honor graduate for more than 40 class hours a week from Marine Corps Cannon Crewman Course (MCCCC) with an 90% GPA or better.
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and assessment and treatment of behavioral and affective disorders.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
HOME DEPOT - Paint Department Supervisor City, STATE, 01/2014 - 01/2015
Supervise the work activities of 6 associates, and provided strong product knowledge to more than 2100 customers pre-week and sales of $70,000 worth of merchandise within my area, and communicates store objectives to associates using the appropriate programs and tools for a 40 hours week.
Provide valuable input into merchandising decisions to the Store Management Team and Operations Team.
Responsible for providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training.
HOME DEPOT - Freight Department Supervisor City, STATE, 01/2015 - 01/2016
Supervise the work activities of 16 associates, and the unloading of 3 to 5, 53-foot supply trucks per-week with $800 thousand dollars' worth of merchandise within my area and communicates store objectives to associates using the appropriate programs and tools for 40 hours week.
Train and develop 16 associates within the work team, through the management of training calendar and curriculum.
Engage in coaching for the development of 16 associates.
Provide input to the associates on performance appraisals and make recommendations on promotion of associates in his/her area.
LOYAL SOURCE GOVERNMENT SERVICES - Program Support Technician City, STATE, 01/2016 - Current
Responsible for maintenance training for Marine Corps and US Army units maintainers when new software is updated on M777 A2 howitzer.
Diagnose malfunctions, troubleshoot and perform other unit maintenance on associated fire control and related systems and components on all towed field artillery weapon systems.
Perform software upgrade for more than 200 M777 A2 howitzers, and also trained 50 Marines, and Soldiers on software upgrade procedure.
Work with Program Manager to help ensure that processes and policies of M777 support program are continually carried through to ensure timely resolution of problems.
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