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Barista Supervisor Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am Bilingual, I fluently speak and write in my native language, Chuukese. In all 3 jobs I've had I started off as a regular employee but within a 3-6 month period I got promoted to higher leaderships. I have one of the best work ethics, I love connecting with customers and feeling that great accomplishment of being able to help and serve them. I am hardworking, very reliable to finish a task when assigned to. Highly organized, proactive and punctual with team-oriented mentality. Superior skills in working in both team-based and independent capacities. Eager to learn new things at my jobs.

Skills
  • Customer service
  • Weekly menu preparation
  • Preparation oversight
  • Food safety understanding
  • Serving expertise
  • Opening and closing procedures
  • Great with register
  • Team building
  • Planning and coordination
  • Communications
  • Supervision/ Team Leader
  • Problem resolution
  • Organized, always cleaning
  • Bilingual, Chuukese, reading and writing
  • Liquor regulations and compliance
  • Ordering correct products before low supply
  • Writing and verbal communication
Experience
Barista Supervisor, 01/2017 to 03/2020
Lowes FoodsReidsville, NC,
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Estimated potential worker issues to produce detailed resource documentation.
  • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
  • Managed inventory records and supply orders to cut waste costs.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Inspected freezers and refrigerators prior to each shift to check temperatures levels, verifying proper functionality.
  • In charge of getting our shipments to our store, checking if anything was missing or damaged from shipping and recorded.
  • Put up promo's for the season/month, changed out all merchandises and reorganized to the new " sirens eye ".
Cashier Team Lead, 12/2015 to 01/2017
OtgBuffalo, NY,
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Assisted with training new cashiers and customer service team members to increase speed of sales.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Scanned, priced and bagged customer groceries efficiently and accurately to deliver excellent customer service.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Resolved issues with cash registers, card scanners and printers.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maintained work area in clean and neat manner.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full. Also trained new workers on opening and closing money change outs.
  • Prepared special orders for shipment.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
Panchero's Team Lead, 01/2015 to 01/2016
Pancheros Mexican GrillCity, STATE,
  • Supervised team of employees working with all equipment, maintaining safety and cultivating productive atmosphere.
  • Within 3 months of working I was promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
  • Delegated daily tasks to team members to optimize group productivity.
  • Optimized staffing levels with strategic scheduling and task delegation.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Worked closely with front-end staff to assist customers.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Grilled and deep fried various foods, including meats, and tofu.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Processed sales transactions using point-of-sale cash register.
  • Prepared and set up register payment system.
  • Restocked and checked cleanliness of restrooms to complete minor cleaning duties missed by cleaning crew.
  • Unlocked and locked doors allowing access only to authorized employees until opening front doors to customers and turning off the alarms, before and after shifts.
Education and Training
High School Diploma: , Expected in 05/2016
Park Hill High School - Kansas City, MO
GPA:
Certifications
  • Certified Barista Trainer
  • Liquor License
  • Food Handlers
  • Team Lead

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Resume Strength

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Resume Overview

School Attended
  • Park Hill High School
Job Titles Held:
  • Barista Supervisor
  • Cashier Team Lead
  • Panchero's Team Lead
Degrees
  • High School Diploma

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