LiveCareer-Resume
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Skills
  • Team Player Mentality
  • Cash Handling Accuracy
  • Product Recommendations
  • Time Management
  • Customer Service
  • Verbal and Written Communication
  • Policy and Procedure Adherence
  • Stocking and Receiving
  • Customer Needs Assessment
  • Inventory Control Procedures
  • Upselling Techniques
  • Store Opening and Closing
  • Teamwork and Collaboration
  • Flexible Schedule
  • Dispute Mediation
  • Problem-Solving
  • Sales Goals Attainment
  • Merchandising Knowledge
  • Stockroom Upkeep
  • Retail Loss Prevention
  • Verbal/Written Communication
  • Customer- and Service-Oriented
  • Listening Skills
  • Excellent Communication Skills
  • Retail Merchandising Expertise
  • Reading Comprehension Skills
  • Outgoing Personality
  • Retail Store Operations
  • Energetic Self-Starter
  • Written and Oral Communication Skills
  • Reliable and Punctual
  • Superb Time Management
  • Strategic Planning
  • Negotiation Tactics
  • Friendly and Outgoing
Experience
04/2023 to 04/2023
Barista/Retail Sales Associate 9-Line City, STATE,
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Adhered to company initiatives and achieved established goals.
11/2022 to 01/2023
Seasonal Worker/Restocker/Sales Associate Cabela's City, STATE,
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Adhered to company initiatives and achieved established goals.
  • Increased purchase amounts by cross-selling with similar products.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Obtained signatures for financial documents and internal and external invoices.
04/2021 to 05/2021
Carhop/Team Member Sonics Drive In City, STATE,
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Rotated through series of different stations based on team needs.
  • Built and maintained working relationships with peers and upper management.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Looked for ways to go above and beyond job requirements.
  • Trained new team members using approved training materials and information.
  • Processed and retrieved customer special orders.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Upheld high standards of productivity and quality in operations.
  • Improved knowledge and productivity through continuous education and learning from senior team leaders.
  • Followed production orders and company standards to exceed quality scores on consistent basis.
  • Stayed informed of company and store updates from leadership.
  • Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals.
  • Initiated inventory control measures to sustain stock levels.
  • Participated in and contributed to meetings by sharing concerns and ideas for improvements.
  • Monitored and supported proper electronic shelf label signage.
Education and Training
Expected in 05/2022 to to
High School Diploma:
South Pointe High School - Phoenix, AZ
GPA:

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Resume Overview

School Attended

  • South Pointe High School

Job Titles Held:

  • Barista/Retail Sales Associate
  • Seasonal Worker/Restocker/Sales Associate
  • Carhop/Team Member

Degrees

  • High School Diploma

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