Barista/Cashier Manager/Head Cook Resume Example Coco's Crepes, Waffles And Coffee

BARISTA/CASHIER MANAGER/HEAD COOK

Professional Summary

Communicative in any line of work, dedicated to going above and beyond to create unforgettable guest experiences. Personal goal with new job is to join and to create a drama-free, accepting, hard working environment. Establish rapport with management and staff through quality of service and personal interaction. Offering five years of experience serving and helping hundreds of guest. Eager to broaden horizons and master any working trait.

Skills

Food preparation and safety
Menu memorization
Point of sale knowledge
Exceptional customer service
Ordering procedures
Highly observant
Adaptive and creative

Quick learner
Excellent memory
Opening and closing duties
Employee training
Strong communication skills
Performance improvement
Highly organized

Work History

11/2018 to 12/2019

Barista/Cashier Manager/Head CookCoCo's Crepes, Waffles And Coffee – The Woodlands, TX

Learned every menu preparation and numerous off-label drinks to meet all customer needs
Recommended products and asked questions to have solid understanding of individual customer needs and preferences
Maintained supply levels in counter and customer areas
Elevated customer loyalty by using strong communication skills and respectful listening to resolve customer problems
Restocked display cases with attractive arrangements to promote specialty items
Created over an average of one hundred plus drinks within the morning rush with constant positive customer satisfaction scores; two to five beverages to each ticket with seventy plus tickets in the morning
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas during the work flow; cleaning as you go is the most efficient and time saving unless obviously slowing down progress
Engendered customer loyalty by remembering personal preferences, allergy information and anything personal about them; name, family, past small talk
Prepared coffee, cleaned dining areas, opened register and carried out other opening duties
Memorized recipes for two menu changes, specialty coffee beverages and seasonal offerings
Constantly expanded personal knowledge of coffee styles and varieties
Trained twenty employees over thirteen months
Completed over ten months of nightly successful cash audits to correctly balance drawers at end of each shift
Created original artwork for specials board display seasonally with touch ups
Maintained all building equipment and performed minor repairs to keep coffee machines, cook station, and plumbing functioning properly
Up sold beverage and food items
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by more than 45%

02/2018 to 10/2019

Dishwasher/Server/BaristaThe Hub Coffee House & Cafe – Spring, TX

Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards
Used Dawn and elbow grease to loosen food residue and enhance cleaning
Increased machine efficiency by scraping and pre-washing dishes; all employees must on my shift in my station unless during a rush hour
Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning and help reinstall new machine
Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health
Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items
Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals
Loaded more than our twenty-five mugs, forty-eight water glasses, silverware and dishes into dishwasher each shift, running average of 105 loads per day
Maintained proper temperatures, behaviors and controls to meet or exceed health department standards
Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized, taking trash out, and having an effective closing routine starting two hours early, ending ten minutes before closing
Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency
Assisted with kitchen prep work to help operations run smoothly and meet customer needs
Stepped into additional roles during busy times to boost coverage of important stations
Cultivated strong customer relationships to generate repeat and referred patronage by offering spotless dishes and bringing in new regulars and customers weekly
Gently moved glassware, crystal and other delicate items to prevent breakage
Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats
Volunteered to assist baristas and the cooks with learning to make coffee and creating dishes during peak meal times after completing dishwashing duties and during slow business to learn anything I possibly could
Effectively scrubbed and scoured pots and pans using lemon juice and baking soda products to remove burnt-on food
Communicated with team members to keep operations running smoothly by helping with running coffee and rolling silverware
Kept work area clean, dry and free of debris to prevent incidents and accidents
Paid close attention to all instructions from managers, baristas. and cooks, carefully studied making lattes and any other beverage, successfully establishing skills in making the fastest frappuccino and making five different coffees at the same time under five minutes
Monitored guests for intoxication and immediately reported concerns to management
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Checked identification to enforce age requirement for alcoholic beverages
Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $200 a night
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
Set and achieved goals for professional development, including wanting to learn everything it takes to run a successful, safe, and delicious business by taking on every job in order to learn each branch and path it takes for my own future shop
Memorized ingredients and recipes for twenty specialty drinks
Maintained all equipment and performed minor repairs to keep coffee machines functioning properly
Constantly expanded personal knowledge of coffee styles and varieties
Learned every menu preparation and numerous off-label drinks to meet all customer needs

07/2017 to 01/2018

Dog WalkerNo Worries Cleaning – The Woodlands, TX

Lifted one hundred-twenty+ dogs, cats and any animal of varying weights and breeds for bathing and grooming services on daily basis
Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided
Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases
Boosted animal health for any and all by carrying out optimal feeding, watering, and medicine schedule
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases
Collected animal waste produced on walks and discarded in trash or approved receptacles
Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care
Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods
Contributed to client retention by consistently providing outstanding customer service to both clients and pets
Maintained clean and organized boarding areas to promote animal wellbeing
Coordinated with animal owners for scheduling services and payment processing
Developed strong personal relationships and trust with dogs through vocal affirmations, petting and keeping a calm sense of body language
Mixed and administered special food formulas to individual animals based on unique dietary needs
Worked five to forty-eight hour shifts with oversight of thirty-five animals in kennels or holding pens
Tailored walks for older dogs and dogs with variety of health concerns
Led dogs away from hazards, obstacles and other animals to protect safety
Alerted owners immediately of health or behavior problems for speedy resolution and care

08/2016 to 06/2017

Fry Cook/ManagerChicken Express – Magnolia, TX

Cleaned and maintained fryers and grills to keep appliances in working condition
Prepared food items such as meats, poultry and fish for frying purposes
Checked each food item for freshness and provided feedback to kitchen supervisor for removal
Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination
Stored food in designated containers and storage areas to prevent spoilage
Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles
Operated fryers and grills by pouring oil and placing food items on surface to fry or grill
Read food order slips or received verbal instructions to properly prepare and cook food
Washed, cut and prepared foods designated for cooking, including raw chicken and fish
Communicated closely with all cashiers and window cashiers to fully understand special orders for customers, including those with food allergies and gluten intolerance
Tested temperatures of food at specified intervals by using food thermometers
Managed four-six-person staff, supervised preparation of the cooks prep and explained steps for readying specialty items
Cooked twenty to thirty made-to-order meals per dinner take-out rush
Safely used kitchen equipment such, effectively reducing injuries and burns 95%
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
Improved operational planning and business frameworks to enhance resource utilization and reduce waste
Trained new employees in specific job requirements
Provided management with feedback regarding employee performance and training needs

Education

03/2017

GED
Homeschool - Magnolia, TX

Additional Information

References:

Ashley Baldwin

The Hub Manager

832-585-7998

Joseph Richards

Coworker

713-249-6105

Resume Overview

Companies Worked For:

CoCo's Crepes, Waffles And Coffee
The Hub Coffee House & Cafe
No Worries Cleaning
Chicken Express

School Attended

Homeschool

Job Titles Held:

Barista/Cashier Manager/Head Cook
Dishwasher/Server/Barista
Dog Walker
Fry Cook/Manager

Degrees

Barista/Cashier Manager/Head Cook Resume Example

Resume Score: 80%

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes