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Barista/Cashier and Hostess Resume Example

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BARISTA/CASHIER AND HOSTESS
Summary

Reliable Barista able to quickly learn and master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Customer-focused Cashier Team Member with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.

Skilled team member motivated to enhance customer loyalty with exceptional service. Keep stations well-stocked, organized and ready for any need. Proficient in safe food handling, allergies and special dietary restrictions.

Skills
  • Payment processing
  • Cash drawer balancing
  • POS systems
  • Cash management
  • Safe food handling practices
  • Handling credit transactions
  • Up-selling
  • Menu memorization
  • Buffet setup and takedown
  • High-volume dining
  • Check payment processing
  • Bussing expertise
Experience
Barista/Cashier and Hostess, 02/2020 － CurrentBiscottis － Reno, Nevada
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Maintained calm demeanor during high-volume periods and special events.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered telephone to provide establishment information and take party reservations.
Customer Service Cashier, 06/2019 － 02/2020Target － Reno, Nevada
  • Redeemed coupons and cross-sold products.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Cross-trained in sales and inbound roles in order to provide skilled backup for team members.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Stayed up to date on current item discounts to support promotions.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed returned items in accordance with store policy.
  • Accurately handled over $1000 of payments daily in cash and credit cards payments for essential products.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed customer payments quickly and returned exact change and receipts.
  • Worked closely with front-end staff to assist customers.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Counted product stock to maintain inventory records.
  • Answered phone calls to assist customers with questions and online orders.
Sales Associate, 07/2018 － 12/2018Tilly's － Reno, Nevada
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers by finding needed clothing items and checking inventory for items at other locations.
  • Offered product and service consultations and employed upselling techniques.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Processed orders through system and coordinated product deliveries.
  • Recommended merchandise to customers based on needs and preferences.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Crew Member, 01/2018 － 05/2018Yogurt Beach － Rea, MO
  • Cleaned work areas, equipment and utensils.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Thoroughly cleaned and sanitized dining ware and kitchen equipment.
  • Upheld food safety standards at all times.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
Education and Training
06/2019North Valleys High School － Reno, NVHigh School Diploma
Truckee Meadows Community College － Reno, NVKinesiology
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Resume Overview

Companies Worked For:

  • Biscottis
  • Target
  • Tilly's
  • Yogurt Beach

School Attended

  • North Valleys High School
  • Truckee Meadows Community College

Job Titles Held:

  • Barista/Cashier and Hostess
  • Customer Service Cashier
  • Sales Associate
  • Crew Member

Degrees

  • High School Diploma
    Kinesiology

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