Barista/Cashier and Hostess Resume Example
Reliable Barista able to quickly learn and master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Customer-focused Cashier Team Member with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Skilled team member motivated to enhance customer loyalty with exceptional service. Keep stations well-stocked, organized and ready for any need. Proficient in safe food handling, allergies and special dietary restrictions.
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- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Merchandised display cases and diligently promoted prepared foods to drive business revenue.
- Maintained calm demeanor during high-volume periods and special events.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered telephone to provide establishment information and take party reservations.
- Redeemed coupons and cross-sold products.
- Welcomed customers, offering assistance to help find necessary store items.
- Cross-trained in sales and inbound roles in order to provide skilled backup for team members.
- Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
- Stayed up to date on current item discounts to support promotions.
- Scanned items quickly to keep lines moving and reduce overall wait time.
- Processed returned items in accordance with store policy.
- Accurately handled over $1000 of payments daily in cash and credit cards payments for essential products.
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Processed customer payments quickly and returned exact change and receipts.
- Worked closely with front-end staff to assist customers.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Counted product stock to maintain inventory records.
- Answered phone calls to assist customers with questions and online orders.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted customers by finding needed clothing items and checking inventory for items at other locations.
- Offered product and service consultations and employed upselling techniques.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Processed orders through system and coordinated product deliveries.
- Recommended merchandise to customers based on needs and preferences.
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
- Cleaned work areas, equipment and utensils.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
- Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
- Thoroughly cleaned and sanitized dining ware and kitchen equipment.
- Upheld food safety standards at all times.
- Removed trash and dropped food items regularly to keep workspaces neat and clean.
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- Completeness
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- Word choice
- Length
- Measurable results
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- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- North Valleys High School
- Truckee Meadows Community College
Job Titles Held:
- Barista/Cashier and Hostess
- Customer Service Cashier
- Sales Associate
- Crew Member
Degrees
- High School Diploma
Kinesiology
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