barista bartender deli associate resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Food Allergies
Managing Orders and Deliveries
Coffee and Tea Service
Machinery Upkeep
Education
MSU Billings Billings MT, Expected in ā āBachelor of Science:Human Services With Psychology Communication - GPA:
Complied with all security requirements including TSA background check and airport badge access
Certified in safety as both a food and alcohol server
Greeted all customers including airport staff, vendors co-workers, airline personnel and travelers with exemplary customer service through respect and diginity..
Researched and ordered new inventory and rotated stock by dates to maintain freshness and varied .
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Listened carefully to customer instructions and prepared orders according to those preferences.
Received payment via cash, check, card or mobile payment and processed promptly, resulting in 100% accuracy rate.
Promoted new or high-value food and gift items by creating attractive displays in cases and other customer-facing areas.
Delivered exemplary customer service to guests, even in peak business periods to promote a positive traveling experience and retention.
Big Brothers Big Sisters Of Helena And Gt. Falls - Match Support Specialist City, STATE, 10/2018 - 08/2020
Worked with clients to improve life choices and maximize benefits of programs.
Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Educated potential participants on available services and processes to engage in program.
Oversaw day-to-day activities of residents in [Type] facility.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proved successful working within tight deadlines and fast-paced atmosphere.
Maintained energy and enthusiasm in fast-paced environment.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Worked flexible hours; night, weekend, and holiday shifts.
Demonstrated respect, friendliness and willingness to help wherever needed.
Carried out day-day-day duties accurately and efficiently.
Compiled socioeconomic data for specific program eligibility determinations and large-scale research purposes.
Collaborated on program operations and relayed participant feedback for improvements.
Coordinated referrals and direct support for internal andexternal clients.
Dept Of Health And Human Services/State Of Montana - Quality Assurance Manager City, STATE, 03/2014 - 12/2017
Implemented new quality assurance and customer service standards.
Recorded, analyzed and distributed statistical information.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Monitored staff organization and suggested improvements to daily functionality.
Evaluated interactions between associates and customers to assess personnel performance and implement strategies for customer satisfaction improvement.
Estimated financial requirements of new projects.
Prepared and collection production reports.
Determined quality department standards, practices and procedures.
Applied coaching techniques and tools to support managers and team members in improving performance.
Established and tracked quality department goals and objectives.
Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Tracked quality issues with external customers, suppliers and internal plant operations.
Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
Dept Of Health And Human Services/State Of Montana - Program Specialst City, STATE, 08/1997 - 02/2014
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Identified issues, analyzed information and provided solutions to problems.
Resolved problems, improved operations and provided exceptional service.
Improved operations through consistent hard work and dedication.
Exceeded goals through effective task prioritization and great work ethic.
Participated in team-building activities to enhance working relationships.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Used coordination and planning skills to achieve results according to schedule.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
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